Stigma Consciousness and Work Outcomes of Senior Woman Administrators: The Role of Workplace Incivility

in Journal of Sport Management

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Janelle E. WellsUniversity of South Florida

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Melanie Sartore-BaldwinEast Carolina University

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Nefertiti A. WalkerUniversity of Massachusetts Amherst

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Cheryl E. GrayUniversity of South Florida

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Stigmas and incivility are common across all facets of sport, yet empirical examination is lacking, especially when it comes to women in leadership positions. In intercollegiate athletics, the senior woman administrator position is designated by the National Collegiate Athletic Association as the highest ranking woman serving the athletic department, so this study examined the extent to which stigma consciousness and workplace incivility impact the work outcomes of 234 senior woman administrators. Structural equation modeling and open-ended responses demonstrated that stigma consciousness is associated with higher perceived incivility, which is associated with lower job satisfaction and perceived organizational opportunity. Thus, stigma consciousness and workplace incivility not only operate as influential independent factors within the workplace setting, but stigma consciousness also serves as an antecedent to workplace incivility. Managerial strategies empowering professionals may help reduce stigmas, prevent uncivil behaviors in the workplace, and ultimately, improve outcomes.

Wells and Gray are with the University of South Florida, Tampa, FL, USA. Sartore-Baldwin is with the East Carolina University, Greenville, NC, USA. Walker is with the University of Massachusetts Amherst, Amherst, MA, USA.

Wells (janellew@usf.edu) is corresponding author.
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