The Effect of Partitioned Ticket Prices on Sport Consumer Perceptions and Enduring Attitudes
in Journal of Sport ManagementClick name to view affiliation
The efficacy of partitioned pricing (PP) has been investigated in a range of industries. This work showed that the usefulness of PP is situational, with numerous contextual factors playing important roles. Ticket pricing scholarship has yet to devote adequate attention to PP as a focal variable, which is problematic given the industry’s reliance on ticket revenue and the “service” fees ubiquitous in the ticketing industry. In addition, there is a need to investigate the moderating factors unique to sport consumption, such as team identification and the entertainment value of live sport. Using a sample of 403 sport consumers, this study found that PP is associated with lower perceptions of fairness but not lower enduring attitudes about the platform. Thus, sport consumers are displeased by PP, but not enough to dissuade them from future purchases. The analysis found that team identification—the entertainment value of live sports entertainment value—can further offset negative perceptions of PP.
Hayduk is with the Preston Robert Tisch Institute for Global Sport, New York University, New York, NY, USA. Brison is with the Department of Health & Kinesiology, Texas A&M University, College Station, TX, USA. Drayer is with Temple University, Philadelphia, PA, USA.
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