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The present study compared the effects of two contact methods on sport psychology service use. The sample consisted of a total of 163 athletes on 14 teams. After a workshop, teams were randomly assigned to contact the sport psychology consultant (SPC) by traditional methods or by electronic methods. There were greater contacts and assessments completed in the electronic group compared to the traditional group one month after the workshop. The results suggest that athletes prefer using E-mail and web pages over phone and in-person meetings when initially contacting a SPC and gathering sport psychology information. Overall results suggest that electronic contact methods are at least equal, and in several cases superior, to traditional contact methods regarding generating requests for service from athletes on a short-term basis.
Samuel Zizzi is an assistant professor in Sport Psychology at West Virginia University. Frank Perna is an associate professor in Health Psychology within the School of Medicine at Boston University.
Correspondence should be sent to Samuel Zizzi, School of Physical Education, P.O. Box 6116, West Virginia University, Morgantown, WV 26506-6116, or Emailed to firstname.lastname@example.org.