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Organizational Behavior in Sport Management: An Applied Approach to Understanding People and Groups
Eddie G. Walker II
Volume 36 (2022): Issue 5 (Sep 2022)
What Makes Sport Spectating Family-Friendly? A Phenomenological Study of Mothers’ Sport Fan Game-Day Experiences
Katherine Sveinson and Kim Toffoletti
Sport organizations are developing family-friendly spectator initiatives to boost engagement and sales to parents and children. While the number of women sport fans continues to grow, research has yet to explore how women, as mothers and fans, experience fandom. Informed by a maternal geography framework, this study explores women’s understanding of what does or does not make game-day experiences family-friendly by presenting the accounts of 15 women from North America and Australia who are sport fans and mothers. Interpretive phenomenological analysis is utilized to investigate how mothering as a spatially informed care practice shapes the perspectives of what constitutes a family-friendly sport spectating experience. Findings identify key components of the physical, structural, and social environments of women’s experiences of family-friendly sport fandom, as well as exposing that what is presumed to be family-friendly is not the same as mother-friendly.
Sponsorship and the Resource-Based View of the Firm: Effects on the Acquisition of Resources, Demand, the Recruitment of Human Capital, and Organizational Performance
Jonathan A. Jensen, Lane Wakefield, and Brian Walkup
Numerous studies have investigated the influence of sponsors on the sport organizations with whom they partner. However, rather than simply assessing the impact of a new, incremental sponsor, which should result in a net positive for the sponsored organization, we quantify and isolate the effect of resources provided upon the switch of one sponsor to another. Furthermore, the resource-based view of the firm is utilized as a theoretical lens to understand the effects of these resources on demand, the ability to recruit human capital, and organizational performance. In Study 1, we analyze 15 years of data from 98 sponsorship agreements, finding that switches provide additional resources, but do not positively impact demand, recruiting, or performance, even in subsequent years. In Study 2, we find that the financial commitment necessary to acquire a sponsorship from a competitor does not result in a corresponding increase in shareholder value for the sponsoring firm.
Vulnerability to Fraud in Community Sport Organizations: A Multicountry Study on the Role of Organizational Capacity
Pamela Wicker, Katie E. Misener, Lisa A. Kihl, and Graham Cuskelly
This study develops and tests a measure for perceived vulnerability to occupational fraud and examines the relationship between organizational capacity and perceived vulnerability to fraud in community sport organizations. Drawing on the opportunity dimension of fraud triangle theory and the concept of organizational capacity, the study identifies a number of risk and protection factors for vulnerability to fraud. Board members of community sport organizations in Australia, Germany, and North America were surveyed (n = 1,256). The results offer a reliable and valid scale assessing vulnerability to fraud in community sport organizations consisting of procedural and financial dimensions. The regression analyses indicate a set of risk factors for vulnerability to fraud, including the presence of paid staff, high annual and unbalanced budgets, and owning sport facilities. Protection factors include strategic planning, relationships with other institutions, and trust within the board. This knowledge can be used to design antifraud education and training resources.
Bouncing Back: Unpacking the Influence of Sport Media on Consumer Resilience
Changwook Kim, Jinwon Kim, Jeoung Hak Lee, and Yuhei Inoue
This study aims to empirically investigate how sport media consumption influences the relationships among the spatially explicit risks of COVID-19, resilience, and positive and negative affect, considering social class. To achieve this, we employed an integrated approach using spatial and aspatial analyses. The findings indicated that the negative effects of the spatially explicit risks of COVID-19 on resilience are mitigated by sport media consumption. In turn, an increased level of resilience enhances positive affect and reduces negative affect. Moreover, consumers in the upper class showed a more pronounced resilience process through sport media consumption than those in the lower class. This study contributes to the knowledge regarding the sport−resilience association by identifying the moderating effect of sport media consumption within social classes and addressing the spatially explicit risks of COVID-19. The present findings provide a basis for sport-based resilience strategies in times of adversity.
Navigating a White, Male Space: The Lived Experiences of Black, Female Ice Hockey Fans
Andre M. Andrijiw and F. Michelle Richardson
With few exceptions, researchers have seldom explored the experiences of any female sport fan who may be identified as a member of a racial minority. Given related calls for further research, an examination into the lived experiences of ice hockey fans who identify as Black and female was undertaken. Interviews with 18 such fans revealed that the sport and its fandom were akin to ‘White spaces’: therein, participants were keenly aware of their minoritized place; subject to racial and gender stereotyping and discrimination; and prone to experiencing exclusion and trepidation. Conversely, interactions with the Black Girl Hockey Club, an organization devoted to making ice hockey more diverse and accessible, provoked feelings of belongingness and validation; and afforded a means through which interviewees could deepen their engagement with the sport. The research participants’ lived experiences ultimately point to the need for organizations and managers to construct more inclusive spaces.
“It’s Like Being on an Island by Yourself”: Diversity, Equity, and Inclusion Administrators’ Perceptions of Barriers to Diversity, Equity, and Inclusion Work in Intercollegiate Athletics
Yannick Kluch, Raquel Wright-Mair, Nicholas Swim, and Robert Turick
The emergence of diversity, equity, and inclusion (DEI) professionals (i.e., staff with DEI-specific responsibilities) is a fairly recent phenomenon, and research to date has rarely examined the experiences of these DEI administrators despite the fact they are often solely charged with driving DEI within and beyond their department. Utilizing Ahmed’s diversity work framework, this study draws from semistructured interviews with 23 athletic administrators to identify barriers to efforts for driving DEI action in the context of intercollegiate athletics. Five higher-order themes were identified in the data, representing barriers to effective DEI work: (a) structural barriers, (b) cultural barriers, (c) conceptual barriers, (d) emotional barriers, and (e) social/relational barriers. Findings indicate that DEI athletics professionals perceive barriers on multiple levels, from personal levels (emotional and social/relational barriers) to those of a systemic nature (structural, cultural, and conceptual barriers). Limitations, directions for future research, and implications for praxis are discussed.
Volume 36 (2022): Issue 4 (Jul 2022)
Governance of Post-Olympic Games Legacy Organizations: A Comparative Study
Jinsu Byun, Mathew Dowling, and Becca Leopkey
This study examines the governance of post-Olympic Games legacy organizations. A cross-case comparative analysis was completed by focusing on post-Games legacy organizations from three Winter Olympics (Salt Lake City 2002, Vancouver 2010, and PyeongChang 2018). Drawing on a governance framework, this research investigates the politics (stakeholder relationships), polity (institutional structures), and policy (the policy content and instruments) dimensions of governance, and explores modes of governance that facilitate collective action taken by these organizations. Data for this study included archival materials and semistructured interviews with key representatives from the relevant organizations. Three different post-Games legacy organization governance modes (public–private, interactive, and self-governance) were identified, and a conceptual model of the governance of post-Games legacy organizations is proposed. The findings have theoretical and practical implications that expand our understanding of the governance of Olympic legacy.