With a growing number of people using social media such as Instagram, Facebook, and Twitter, it has become extremely important for professional athletes to build and promote their personal brands through social media. The purpose of this study was to understand how LPGA Tour Korean golfers use social media for self-presentation. Through content analysis, the self-presentation forms of the top six Korean LPGA Tour golfers were examined. The result showed that the golfers are more likely to use the form of the front stage rather than the backstage. The number of likes and comments is higher when golfers post backstage photos and write photo stories in both Korean and English languages on Instagram. This study contributes to the field of sport social media research theoretically with new subcategorization to Goffman’s self-presentation and suggests a new insight into personal brand marketing strategies via social media for both athletes and sponsors.
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Understanding the LPGA Tour Top Six Korean Golfers’ Self-Presentation on Social Media: A Content Analysis of Instagram Posts
Wonyul Bae, Kim Hahn, and Minseok Cho
Centering the Self, Doing the Sport, and Being the Brand: The Self-Branding of Lifestyle Athletes on Instagram
Joshua Woods, Matthew Hartwell, Leah Oldham, and Stephanie House-Niamke
Several scholars have examined how sport stars and other celebrities establish personal brands on social media, but few studies have used a longitudinal research design to study the self-branding process itself and measure changes in self-branding behaviors over time. Based on a content analysis of 6,240 images posted on Instagram by 112 top-ranked professional disc golfers, this study shows how self-branding is a common practice even among the players of this lesser known sport. Drawing on Goffman’s work on impression management, self-branding is conceptualized as goal-oriented, strategic communication. The players’ uptake in self-branding may be a response to the disc golf industry’s rapid growth and new opportunities to market products on social media. While the study partially supports this perspective, it also reveals an interesting contradiction. Many players engaged in self-branding regardless of their social status or ability to monetize their personas. Bourdieu’s concepts of habitus, field, and capital may help explain why self-branding is so widespread among lifestyle athletes.
The Role of Culture in Using Social Media in Sport: The Case of Australian and Singaporean Elite Sportswomen
Popi Sotiriadou, Leah Brokmann, and Jason Doyle
The use of social media is reflective of an individual’s culture. The purpose of this study was to examine the influence of the cultural context on Australian and Singaporean sportswomen’s uses of social media. In-depth interviews with 12 elite sportswomen from both countries combined with supplementary information collected through the participating athletes’ Instagram profiles showed that social media uses are influenced by uncertainty avoidance, individualism or collectivism, masculinity or femininity, and long- or short-term orientations. By applying Hofstede and Bond’s cultural dimensions framework, the study presents new knowledge on three cultural dimensions (i.e., uncertainty avoidance, masculinity vs. femininity, and long-term vs. short-term orientation) and broadens the field of sport and social media by comparing the use of social media between athletes from diverse cultures. The study offers significant insight for designing a branding strategy that encompasses cultural contexts to guide athletes on their use of social media.
When Sports Fans Buy: Contextualizing Social Media Engagement Behavior to Predict Purchase Intention
Emil Steiner, Matthew Pittman, and Brandon Boatwright
While sports fandom and social media advertising have been widely studied, and all major, professional teams use social media campaigns for direct sales, there is surprisingly little research on the relationship between fans’ social media engagement behavior (SMEB) and their purchase intention (PI), and none that differentiates PI across different platforms and sports contexts. This study addresses those gaps by exploring (a) how different kinds of fans engage their teams’ advertising on various social media and (b) how those different behaviors predict PI in different contexts. To do so, we utilized an SMEB framework to interpret survey data (N = 452) of U.S. sports fans’ social media engagement with their favorite teams over six popular platforms for two situations—in-game and out-of-game. Regression analyses determined the extent to which those behaviors predict PI across different sports and platforms during and outside of games. Our results show that fan SMEB varies by sport, platform, and situation. Furthermore, we found that information-acquiring social media behaviors—such as checking scores—best predict PI in-game, while fan-identity cultivation social media behaviors—such as posting—best predict PI out-of-game. In addition, PI predictability varies across platform and game situation, but not across age, gender, or even level of fandom. By contextualizing the relationship between fan SMEB and PI, our study lays a foundation to address these lingering gaps in the sport communication literature while providing actionable insights for teams and brands seeking more effective sales campaigns across an array of social media.
Erratum: Do Fans Care About the Activist Athlete? A Closer Look at Athlete Activism Effect on Brand Image
Black Lives Matter to the NBA: The Impact of Sport Fanship and Political Affiliation on the Perception of the NBA’s Racial Justice Initiatives During the 2020 Playoff Bubble
Kenon A. Brown, Nicky Lewis, Matthew Barnidge, and Courtney D. Boman
The NBA’s (National Basketball Association’s) racial justice initiatives during the 2020 Playoff Bubble are considered an act of corporate social advocacy and provide an exemplary scenario to explore this intersection of sport and politics. Based on this observation, the purpose of this study was to explore how one’s level of identification with the NBA and his/her identification with a political party can impact one’s perception of the NBA’s racial justice initiatives. Specifically, the researchers wanted to determine if outrage toward the NBA and one’s perception of the NBA’s reputation is influenced more by one’s political identity or one’s fanship for the league. A survey was conducted using a national convenience sample of 518 participants recruited through Amazon Mechanical Turk. Results showed that while both fanship and political identity had effects on one’s outrage toward the NBA and one’s perceived reputation of the NBA, the stronger factor differed between Democrats and Republicans.
Interview With Jenny Johnston, Assistant Director, Communications, USA Basketball
Grace Berger
Role Model or Quitter? Social Media’s Response to Simone Biles at Tokyo 2020
Steph Doehler
During the Tokyo 2020 Olympics, Team USA athlete Simone Biles withdrew from several gymnastics events midcompetition, citing mental health issues. Biles, one of the most recognizable stars of the Games, faced intense scrutiny from both the world’s media and the general public in the immediate aftermath. The purpose of this study was to analyze the Facebook narrative surrounding Biles’s withdrawal within the theoretical context of framing, as crafted through user comments on various public high-profile Facebook pages. A total of 87,714 user comments were collected and analyzed using the qualitative software Leximancer. The themes emerging from the data suggested a polarizing narrative, with many users supporting Biles, engaging in the wider discussion surrounding athlete mental health, while others condemned her action, suggesting she quit on the biggest sporting stage.
Volume 15 (2022): Issue 4 (Dec 2022)
Championship and Sponsor Analysis in Intercollegiate Athletics: A Case Study Examining the Effects of Identification, Expectations, and Game Outcomes on Event Sponsorship Evaluations
Natalie Brown-Devlin, Michael B. Devlin, and Vincent Peña
To examine the relationship among identification, fan expectations, and sponsorship outcomes, this study examined Alabama and Clemson fan expectations and responses to the NCAA (National Collegiate Athletic Association) football championship game outcome. This case study sought to understand how fans of winning and losing teams evaluated a sporting event’s sponsor following the conclusion of an event, positing that highly identified fans would demonstrate a halo effect, and report favorable attitudes toward the sponsoring brand as suggested by previous research. However, there is a lack of theoretical evidence regarding consumer expectations when applied within the context of sport. Thus, using the theoretical framework of identification and expectation violation theory, the authors inquired to what extent the outcome of the game and one’s expectations of the outcome influenced their evaluation of the event sponsor. The results support previous research regarding potential halo effects, but also add nuance to earlier work demonstrating that a halo effect is not unilaterally applied for all fans. Given the unpredictable nature of sport and the increasing cost of sponsoring sporting events, these findings help explain the extent to which violations of one’s expected outcome affect subsequent evaluations of a sponsor.