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Equity, Diversity, and Inclusion in Sport Organizations

Simon J. Barrick

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Volume 17 (2024): Issue 3 (Sep 2024)

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Volume 38 (2024): Issue 5 (Sep 2024)

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Letter From the Editor

Joshua R. Pate

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The Impact of Short-Term Mega Sporting Event Experiences on Student Learning

Andrea Buenaño, Stacy Warner, and E. Whitney G. Moore

Short-term mega sporting events provide an opportunity for students to not only gain a memorable career experience but also enhance student skills and learning. However, very few (if any) researchers have explored students’ confidence related to key skills before and after such an event. Thus, the purpose of this study was to assess the effect of experiential learning at the National Football League’s 2023 Super Bowl LVII mega event on students’ learning outcomes. Students (N = 103) responded to an online survey distributed to assess their self-confidence across 18 learning-outcome skills covering problem solving, communication, sport-industry knowledge, and professional development. Each dependent-sample t test done to examine the students’ self-confidence with the individual learning outcome skills was significant (p < .001) and had meaningfully increased (Cohen’s d range: 0.47–0.97) from pre- to postevent. The results suggest that students can experience a notable increase in self-confidence when volunteering at a short-term mega sporting event. From a practical standpoint, the results provide sport management educators with strong evidence of the meaningful student learning related to problem solving, communication, sport-industry knowledge, and professional development that can occur with a single short-term mega-event experience.

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Interview With Youngjae Jeong, Sports Journalist, JoongAng Ilbo, JoongAng Sunday

Jung Yoon Cho

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African Cultural Case: Reexamining Apologia in Communication Theory

Chuka Onwumechili and Unwana Akpan

The image repair theory, alluded to by the situational crisis communication theory, assumes two conditions that require a public oral rhetorical defense. The conditions are that (a) an act is reprehensible and (b) the person or organization is responsible for the act. However, those theories have been largely tested in the Western world, where individualism has primacy over the community. In this work, we argue that rhetorical defenses during image crisis and repair cannot escape the cultural dictates of its social environment. We advance situations in Africa and the United States that demonstrate the differences in the concept of collectivism and individualism and their impact on image and crisis situations. In the African example, we use Blessing Okagbare’s drug-testing case to demonstrate involvement of her community or collective, and in the Western cultural example we use Sha’Carri Richardson’s drug-test case to compare. The key point, overall, is to demonstrate that image-repair incidences in Africa and the West are not encountered similarly, and thus, a universal process of the image repair theory and situational crisis communication theory is not recommended. Instead, we recommend modification of both theories to account for the cultural differences.

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CrossFit Games: A Case Study of Consumer Engagement on Social Live-Streaming Service Platforms

Sarah Wymer, Anne L. DeMartini, and Austin R. Brown

Social media platforms offer a direct channel for broadcasting live content to followers, emphasizing the immediacy of interaction. Social live-streaming services present a unique opportunity for niche sport organizations to engage with their communities in real time, providing new opportunities for interaction and engagement. This paper employs a case study of the 2022 CrossFit (CF) Games to understand how social live-streaming services influence consumer engagement in niche sports. Using an online survey and content analysis, the study finds that viewing the CF Games inspires participation and that viewers with a stronger connection to CF are less likely to engage in chat functions. These insights highlight the potential for niche sports to leverage social live-streaming services for enhanced engagement, offering a viable alternative to traditional broadcasting. Although the focus is on CF, the findings may provide valuable lessons for other niche sports facing similar challenges in visibility and audience engagement.

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Marketing a Junior B Hockey Team After the Major-Junior Ontario Hockey League Relocates a Team to Your City: The Case of the Valley Brook Barons

Craig Hyatt, Chris Chard, and Nicholas Burton

After a major-junior hockey team relocates to their city, the well-established Junior B Valley Brook Barons hockey team’s attendance dropped 30% to only 350 fans per game, leading to a financial loss for the season. For the team to break even again, their Business Manager believes they need to restore their per-game attendance back to 500 fans. Consequently, she wants to implement a new marketing plan before the next season begins. She recognizes the opportunity of targeting their current and potential new market segments. Despite the urgency, the team’s owner will only budget $5,000 to implement a new marketing plan. Students are required to conduct a strengths, weaknesses, opportunities, and threats analysis, segment the market, analyze the five Ps of the marketing mix, pick one or more target markets, and develop marketing tactics that can be implemented on a very tight budget.

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Tourism Touché: USA Fencing’s Delicate Dance With Tournament Site Selection

Bradley J. Baker and Ashley Gardner

This case explores the complex process of developing a national calendar of marquee events for the Olympic sport of fencing. USA Fencing, the national governing body, must meet diverse stakeholders’ needs while balancing competing priorities. Chief among the tensions is maximizing organizational revenues to fund operations versus minimizing costs and barriers to event access for participants. Suitable venues are scarce and clustered in major metropolitan areas with restrictive calendars. The limited number of potential locations impedes USA Fencing’s ability to extract concessions from host cities and negotiate hotel room rebates and venue rental fees. This also limits USA Fencing’s ability to accommodate other stakeholder preferences, such as attractive locations and adhering to a recently adopted policy to give preference to locations in states with inclusive laws regulating women’s reproductive health and LGBTQIA+ issues. With no perfect solutions, navigating these constraints requires judicious analysis of alternatives and artful negotiation between attendee demands and organizational imperatives to develop event schedules aligning with USA Fencing’s mission. By wrestling with this multidimensional resource allocation dilemma, students sharpen analytic skills and strategic decision-making competencies, grappling with the same complex questions event directors face in real-world scheduling environments marked by inadequacy and compromise.