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Volume 13 (2020): Issue 4 (Dec 2020)

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Social Media Usage During Live Sport Consumption: Generation Gap and Gender Differences Among Season Ticket Holders

Yann Abdourazakou, Xuefei (Nancy) Deng, and Gashaw Abeza

This study sought to examine season ticket holders’ usage of social networking sites during live sport consumption. Informed by uses and gratifications theory, the study examined three types of social media use by fans—Twitter/Facebook posting, Instagram/Snapchat posting, and mobile app use—during a live game. Survey data of 400 season ticket holders of a professional National Basketball Association team were analyzed. Regression results showed that age was a significant predictor of the fans’ in-game social media use in terms of Instagram/Snapchat posting and mobile app use, whereas gender was a significant predictor of their Twitter/Facebook posting behavior. Moreover, the study showed a mixed result for the predicted moderating effect of the season ticket holders’ tenure on the predicted relationships between the two personal characteristics (age and gender) and the three types of social media use. Theoretical and practical implications of the study for sports marketing management are discussed.

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Big Data in Sport Industry: Interview With Michal Lorenc, Head of Industry—Ticketing and Live Events at Google

Gashaw Abeza

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The Impact of Legalization of Sports Gambling: How Motivation, Fandom, and Gender Influence Sport-Related Consumption

Dan Cason, Minkyo Lee, Jaedeock Lee, In-Sung Yeo, and Edward J. Arner

This study examined how the legalization of sports wagering, in association with several factors (i.e., gender, motivations, and fandom), has impacted gambling behavior, interests in sport, and sport-related consumption (e.g., media, ticket sales) using a sample of active gamblers above the age of 21 (N = 58). The findings showed that economic motivation significantly predicted gambling behavior, interests in sports, and sport-related consumption, while fandom did not. People who are motivated by money are more likely to wager on sport and consume sport. However, being a sport fan or not does not impact those variables. Based on the results of the current study, it could be suggested that, since sports wagering was recently legalized, sport organizations should move quickly to attract new and potential market segments (e.g., gamblers).

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Changing the Game: My Career in Collegiate Sports Marketing

Zack P. Pedersen

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Relationship Marketing: Revisiting the Scholarship in Sport Management and Sport Communication

Gashaw Abeza, Norm O’Reilly, and Jessica R. Braunstein-Minkove

Relational perspectives have influenced marketing theory and practice over the past 40 years, with a volume of relationship marketing (RM) research accumulating over this time. In sport management specifically, a number of RM research articles have been published since the late 1990s. Although an influx has been seen, a review of said literature informs us that RM is a diverse field with no single best explanation, no clear domain and scope, and no universally accepted definition and that, most particularly, the literature is a melting pot of various concepts. This circumstance creates frustration and confusion among new researchers. Additionally, as strategic communication strategies rely on clear and consistent messaging, it is pivotal to holistically address the issue. Therefore, adopting an integrative literature review approach, this commentary revisits the RM scholarship to present, brings attention to the complex nature of the RM literature, and identifies a point of departure for researchers attempting to find a fitting “home” for their research.

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A Social Media Analysis of the Gendered Representations of Female and Male Athletes During the 2018 Commonwealth Games

Elaine Chiao Ling Yang, Michelle Hayes, Jinyan Chen, Caroline Riot, and Catheryn Khoo-Lattimore

Contemporary sport culture is characterized as highly masculinized, where female athletes are continually marginalized in traditional media. Despite evidence suggesting that media representation of athletes has a meaningful impact on social outcomes and participation rates of women and girls, little is known about gendered representations of athletes on social media and in the context of mega-sporting events. This paper examines the gendered representations of athletes on Twitter during the 2018 Commonwealth Games using framing theory. A total of 133,338 tweets were analyzed using sentiment and word-frequency analyses. Results indicate gender differences concerning athlete representation on Twitter, albeit marginal. In particular, the findings reveal that seemingly neutral words (e.g., “dedicated,” “talented,” and “hard working”) could carry gendered connotations. Recommendations are provided to guide stakeholders to advance a more inclusive sport culture through the strategic use of social media during mega-sporting events.

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Interview With Xu Jicheng, Director General of the Media Operation Department, Beijing 2022 Olympic and Paralympic Winter Games

Ximeng Shang and Wei Wei

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Same Players Different Game: An Examination of the Commercial College Athletics Industry

Braden Norris

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Aggregation as the Remedy for the Decline of Niche Sports Broadcasting: A Case Study of the European Championships

Henk Erik Meier, Jörg Hagenah, and Malte Jetzke

As Hutchins and Rowe have emphasized, digital plenitude will fundamentally affect sports broadcasting. In particular, niche sports will be confronted with a more difficult media environment in which the chances of being telecast may increase, while the chances of finding an audience are likely to decrease. Therefore, niche sports face the need to further submit to a media logic. The current research is a case study involving an analysis of the 2018 European Championships from a mediatization perspective. While the findings show how aggregation helped to revitalize audience interest, the case study reveals that the future of niche-sport broadcasting is uncertain, because the audience habits that the European Championships exploited are fading.