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Augmented Basking in Reflected Glory? A Case Study of Psychological Mechanisms Underlying Sport Fans’ Augmented Reality Filters

Jingyue Tao, Natalie Brown-Devlin, and Ali Forbes

Among all the innovative applications of immersive technologies in the sport industry, augmented reality (AR) has demanded more scholarly attention. Particularly, using AR face filters that layer computer-generated visual effects over the physical world on mobile devices became a valued marketing tactic that brands employed to attract fans. Yet, limited empirical evidence has explored the effect of AR on sport fans’ digital fandom. Through an online quasi-experiment (N = 250) following a 2022 FIFA World Cup match between the U.S. and U.K. soccer (e.g., association football) teams, data suggest an important role of BIRGing (basking in reflected glory) in influencing fans’ AR filter use. Specifically, fans with a stronger tendency to bask in reflected glory elicited a higher perception of affiliation and enjoyment, which tended to be more likely to use AR. These effects were heightened when fans’ team identification was higher and they believed their team performed better. Theoretical and practical implications were addressed accordingly.

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Volume 38 (2024): Issue 3 (May 2024)

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Concise Introduction to Sport Marketing

Zack P. Pedersen

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Factors Affecting Women Sports Officials’ Intention to Leave Across Europe

Pamela Wicker, George B. Cunningham, and Tom Webb

This study examines the factors affecting women officials’ intention to leave their chosen sport, including personal, work-related, and sociocultural factors. The empirical analysis is based on survey data of women officials in 69 different sports across Europe (n = 3,214). Overall, 10.7% of women expressed a turnover intention. Regression analyses indicate that this intention is higher for women who have more officiating experience (16–20 years), officiate at lower levels of sport (grassroots, junior), frequently experience abuse, and dislike the stress and time commitments of officiating, lack of support from the federation, and their lack of opportunity to progress. Younger women (≤24 years) with a mentor, who enjoy being part of a sport community and live in a more gender equal society are less likely to leave. The findings suggest that multiple factors are at work, which need to be addressed by sport managers to retain women in officiating roles.

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Sport and Social Media in Business and Society

Taylor M. Hanson

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Integrated Marketing Communication in Football

Martin Barrett

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Social Media in Sport: Evidence-Based Perspectives

Peyton J. Stensland

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Front Office Fantasies: The Rise of Managerial Sports Media

Michael White

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Soccer’s Neoliberal Pitch: The Sport’s Power, Profit, and Discursive Politics

Luke Mashburn

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A Case Study of Marcus Rashford: The People’s Champion, a “National Treasure,” and an Inspirational Personal Brand

John Vincent, John Harris, John S. Hill, and Melvin Lewis

This case study examined the English soccer player Marcus Rashford’s personal brand and illustrates the transformational difference celebrity athletes can make through social activism and advocacy for philanthropic causes through their skillful use of social media. It employed a textual analysis methodology and drew conceptual insights from the revised Model of Athlete Brand Image to chronicle how Rashford’s social activism and philanthropy resonated with his fans, followers, and the public on social media. His authentic social activism and philanthropic advocacy for disadvantaged and vulnerable children gave the nation a “feel-good” story during the COVID-19 crisis and enhanced his personal brand image. This case study recommends that future analyses of celebrity athlete personal brands should consider including three new categories in the marketable life section of the revised Model of Athlete Brand Image: social activism, cobranding partnerships, and awards and honors.