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Claudia Benavides-Espinoza and Amanda Wheeler Gryffin

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Ben Larkin, Janet S. Fink, and Elizabeth Delia

Researchers have found highly identified sport fans exhibit almost unwavering loyalty. Such loyalty has been exhibited by fans basking in reflected glory (BIRGing) following team wins, but not cutting off reflected failure (CORFing) following team losses. In short, they stick with the team through thick and thin, and thus would not be construed as fair-weather fans (those who associate with the team when they are winning, but disassociate when they are losing). Despite their presence, little is known about fair-weather fans, including the roots of their fandom. In the current study, we explore the role of collective narcissism—a type of in-group identification characterized by an insecure self-esteem—in predicting BIRGing and CORFing patterns. We find collective narcissism to be a predictor of BIRGing and CORFing patterns characteristic of fair-weather fandom. This extends research on collective narcissism, BIRGing, and CORFing, while also providing actionable insight for practitioners seeking to combat fair-weather fandom.

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Yavuz Demir and Bünyamin Ayhan

Online harassment toward women in social networks can occur in many forms such as contempt, profanity, insult, sexual desire, pruriency, physical threat, misogyny, and so on. Particularly, women with high social status and influence over society, such as female journalists, are more frequently exposed to online harassment. In an area such as sport, where male hegemony is dominant, female sports journalists are exposed to online harassment both in social media and in their professional lives. In modern Muslim countries such as Turkey, the controversial position of women is reflected in social media networks, and female journalists can receive harassment, as well as support. As a result of the present study, which evaluated the online harassment experienced by female sports journalists in Turkey on Twitter, as well as the subdimensions of the harassment observed using the netnographic method, it was determined that female sports journalists are frequently exposed to online harassment on Twitter. Based on the findings obtained in the present study, the most frequently received comments on Twitter by female sports journalists are derogatory and sarcastic, focusing on the physical appearance of women, exclusionary from a hegemonic perspective, and involving emotional harassment, physical threat, and profanity, respectively.

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Frederick L. Battenfield

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Heath McDonald, Rui Biscaia, Masayuki Yoshida, Jodie Conduit, and Jason P. Doyle

Customer engagement (CE) is an emerging perspective that provides a holistic view of the ways in which customers’ interactive experiences with organizations create value for both the parties. Central to this, is the need to develop an understanding of why a customer would choose to invest their resources (cognitive, emotional, and behavioral) with an organization, to be able to better facilitate this engagement and properly value the outcomes from it. Sport, with its inherently strong interactions for both participants and fans, would seem an ideal setting to study CE. To date, however, the CE work in sport domains has largely followed established paths. Given CE’s potential to unify many disparate areas of sport research, this paper presents a comprehensive review of the CE work to date and highlights several ways sport can leverage and advance this work through both academic research and management practice.

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Katie E. Misener, Kathy Babiak, Gareth Jones, and Iain Lindsey

The study of interorganizational relationships in amateur sport has developed significantly over the past 30 years alongside rising expectations for multisector integration between sport organizations and other partners. This stems from sport organizations seeking innovative ways to achieve their mission and neoliberal government policies adding institutional pressure for interorganizational cooperation. This review paper discusses the wider cultural and political forces that shape the drive for legitimacy through partnerships across sector boundaries and outlines the theoretical influences on interorganizational relationship research in amateur sport between economic and behavioral paradigms. In addition to considering how prevailing frameworks and findings inform the current body of knowledge in sport management, we critically reflect on implicit assumptions underpinning this work given that partnerships now saturate the discourse of sport management policy and practice. Our review questions whether reality lines up with our “great expectations,” and explores what limitations and opportunities remain for future interorganizational relationships research in amateur sport.

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Janet S. Fink, Jeffrey D. James, and Scott Tainsky

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Susan Dun, Hatim Rachdi, Shahan Ali Memon, Rohith Krishnan Pillai, Yelena Mejova, and Ingmar Weber

The FIFA Men’s World Cup Qatar 2022 has been analyzed through the frameworks of nation branding and soft power. As the world’s most popular sport event, the World Cup has the possibility to enhance host nations’ images internationally, but we are not aware of empirical work attempting to assess public perceptions of Qatar, despite the considerable attention it has been paid. Accordingly, we assessed the discussion in the Twittersphere to shed some light on whether Qatar’s nation-branding and soft power attempts are reflected in public perceptions. We collected, geotagged, and analyzed 4,458,914 tweets with the word “Qatar.” We found that, contrary to the expectations of the organizers in Qatar, host nation status has not necessarily brought better nation branding or enhanced soft power, especially in the Global North. We conclude that social media’s interactive nature, which enables users to influence the discussion agenda, should have been considered by event organizers.

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John N. Singer, Kwame J.A. Agyemang, Chen Chen, Nefertiti A. Walker, and E. Nicole Melton

This article is written in response to the collective “reckoning” with anti-Black violence in 2020. We share our perspective in solidarity with the long traditions, and contemporary, everyday actions of survival and resistance from millions of unnamed members of Black, Indigenous, and other racialized communities across the world. This article calls in the field of sport management, while calling attention to ways anti-Blackness has permeated the academy. Through observations, reflections, and interrogation of literature in the field, we illustrate the invisibility/marginality/erasure of Blackness in this body of knowledge and discuss missed opportunities for sport management. With the hope that the field will transform into a more inclusive, equitable, and just intellectual space, representative of Black, Indigenous, and other racialized voices, perspectives, experiences, and cultures, and accountable to rectifying the injustices inflicted upon Black and other racialized bodies, we offer calls to action for everyone in the field to consider.