The performance of sport organizations has been traditionally examined from the perspective of attaining strategic and operational goals (e.g., profitability, sporting performance). However, contemporary examples point to a need to expand sport organizations’ goals through consideration of their contributions to well-being outcomes. The current special issue addresses this need by advancing the theoretical and empirical understanding of transformative sport service research (TSSR), which seeks to understand how personal and collective well-being can be improved through a range of services offered in the sport industry. This introduction article clarifies the scope of TSSR scholarship and then provides a synthesis of findings and implications from the eight articles included in the special issue. The overview concludes with a call for collective efforts to establish a focused body of knowledge that leads sport organizations to integrate the goal of optimizing consumer and employee well-being into the core of their operations.
Yuhei Inoue, Mikihiro Sato, and Kevin Filo
Dawn E. Trussell
This interpretative study examines the complexities of lesbian parents’ experiences in organized youth sport programs. Specifically, it seeks to understand youth sport as a potential site for social change that facilitates a sense of inclusive community for diverse family structures. Using thematic analysis, the author examines perspectives of nine participants from Australia, Canada, and the United States. Emphasis is placed on how the lesbian parents (a) negotiate heightened visibility, sexual stigma, and parental judgment; (b) foster social relationships through participation, volunteerism, and positive role models; and (c) create shared understanding toward building an inclusive sport culture. The findings call attention to the importance of intentional and unintentional acts (by families as well as sport organizations) that create a sense of community and an inclusive organizational culture. The connection of lesbian parents’ experiences to broader concepts, such as sexual stigma and transformative services, are also examined within the context of youth sport.
George B. Cunningham and Calvin Nite
Drawing from concepts in institutional theory, the purpose of this study was to examine how community measures intersect with lesbian, gay, bisexual, and transgender inclusiveness to predict organizational success. The authors collected publicly available data about National Collegiate Athletic Association departments (N = 65) and their communities. Moderated regression analyses demonstrated significant interactive effects, such that performance was highest when the department followed an inclusive strategy and (a) the lesbian, gay, and bisexual population density was high and (b) the state-level implicit bias toward sexual minorities was low. Importantly, there were no negative effects in following an inclusive strategy, even when institutional logics did not prescribe such an approach. The models explained 60–62% of the variance in performance. The authors discuss theoretical and practical implications.
Nicola Brown, Jacky Forsyth, Rachael Bullingham, and Claire-Marie Roberts
Lori A. Gano-Overway
Brian P. McCullough, Madeleine Orr, and Timothy Kellison
The relationship between sport and the natural environment is bidirectional and critical to the production of sport products, events, and experiences. Researchers have studied sport and the natural environment within the various subdisciplines of sport management. However, given the changing climate and mounting public concern for the environment, there is pressure to reconsider the relevance and significance of the natural environment, which is taken for granted in managerial contexts. Reflecting the importance of the natural environment, the robustness of the current literature, and the potential for the future, we propose a new subdiscipline of sport management called sport ecology. Thus, we proposed, in this paper, a definition for sport ecology, (re)introduced key concepts related to this subdiscipline (e.g., sustainability, green), and highlighted the leading research that serves as the foundation for sport ecology. We concluded with a discussion on the ways sport ecology can inform—and be informed by—other subdisciplines of sport management.