This article introduces a special issue of the International Journal of Sport Communication containing insightful commentaries by distinguished scholars in social media scholarship in sports studies. By inviting 25 scholars in the field, who contributed a total of 16 scholarly commentaries, the issue benefits from their extensive knowledge of the interplay between social media and sport. The scholarly commentaries address current trends, critique methods, challenge theories, and propose fresh approaches to understanding the impact of social media in sport. These scholars offer unique perspectives, innovative methodologies, and engaging writing that caters to a diverse readership. The articles provide valuable critiques; shed light on critical issues, controversies, and gaps in knowledge; and identify future directions for sport and social media scholarship to traverse. Importantly, the diverse perspectives presented in this issue stimulate academic dialogue and foster productive discussions within the field of social media in sport studies.
Gashaw Abeza and Jimmy Sanderson
Building on the foundational study conducted by Abeza et al., this work extends the investigation by critically reviewing social media research in sport studies published from June 2014 to June 2023. Methodologically, the review involved an examination of 153 original research articles from five prominent journals in sport communication and sport management, namely the International Journal of Sport Communication, Communication & Sport, Journal of Sport Management, Sport Management Review, and European Sport Management Quarterly. The study identified the research streams, platforms, theories, and research methods that have garnered attention in the social media research community. The findings reveal several key insights that contribute to the ongoing dialogue in the field, stimulating further exploration and advancing knowledge at the intersection of social media and sport.
Steven Salaga, Natasha Brison, Joseph Cooper, Daniel Rascher, and Andy Schwarz
Social media and sport research has produced a significant corpus of academic literature. This work has enhanced our understanding of the influence of social media in various areas of the sport industry. This work, however, has often glamorized social media and its benefits, leading to a normalization about social media that obscures its negative effects and impacts in sport. This commentary reflects on how social media and sport research has evolved over time and calls for more consideration to be given to critical approaches to social media research that look beyond analysis of social media content. The commentary specifically addresses areas of inquiry around athlete welfare and social media, social media and young athletes, and social media professionals and their work environment. The commentary aims to encourage more critical perspectives related to social media that will enhance the inclusivity of the social media and sport literature.
Belal Alsalous and Prescott C. Ensign
On April 18, 2021, 12 of Europe’s elite men’s professional football (soccer) clubs announced they were creating a stand-alone midweek European Super League (ESL). The league would be separate and independent from existing governance bodies controlling the sport worldwide. In addition, the league would exist in a closed competition format where only member clubs played against each other. A total departure from the traditional open competition format of relegation and promotion. However, the ESL clubs also proposed to continue playing in their current national weekend leagues. During the next 72 hr an extraordinary drama played out. Enraged fans, players, and football governance officials were unrelenting in their efforts to kill the ESL. This case examines the contextual background, precipitating factors, and intense counter forces that quickly led to ESL’s demise. The case raises five questions: Were there valid reasons for the clubs to seek a new business model? Were elements in the strategic planning process missing in the decision to launch ESL? Were club owners justified in breaking away to form the ESL? Was the decision to create ESL unethical? and What actions can the clubs take to repair relationships with stakeholders?
Rebecca M. Achen, Ashley Stadler-Blank, and John J. Sailors
The academic literature reports mixed evidence on how social media platform and message impact consumer engagement. We investigated the effects of three platforms (Facebook, Instagram, and Twitter) and three message themes (sales, informational, and relationship building) on six consumer engagement actions (comment, like, search, share, talk about, and purchase) in a lab experiment. College students responded to social media posts featuring their National Collegiate Athletic Association Division I women’s basketball team. Results for platform show that participants were more likely to comment on Facebook and Twitter (vs. Instagram) and more likely to purchase on Twitter (vs. Instagram). Results for message theme show that participants were more likely to comment, like, and share informational and relationship building posts and more likely to purchase after sales posts. Results for message theme vary by gender for search and talk about (with others). These results can help sport marketers develop social media content that drives specific engagement actions.
Elisa Herold and Christoph Breuer
This study aims to increase the effective use of in-stadium sponsor message placement by analyzing the influence of various run-of-play characteristics on television viewers’ visual attention allocation. Sports broadcasts constitute one potential platform for sponsors to place personalized messages. However, literature still questions the effectiveness of in-stadium sponsor messages, and the influence of game-related factors on viewers’ visual attention has received little consideration in this context. In addition, researchers call for more reliable and realistic measures concerning the effective evaluation of sponsorship-linked marketing. Therefore, this study uses real-time adaptions (eye-tracking, in-play betting odds, etc.) utilizing live soccer broadcasts as one of the first. Data were analyzed second by second (n = 100,298) using generalized linear mixed models. Results indicate significant associations of several run-of-play characteristics with viewers’ visual attention to sponsor messages depending on the characteristic, the games’ degree of suspense, and playing time. Findings provide hands-on advice for practitioners to enhance sponsor message placement during live broadcasts.
Heather Kennedy and Daniel C. Funk
Uses and gratifications theory has often been used in (sport) communication studies to examine social media usage. Yet, criticisms of uses and gratifications theory (e.g., it overstates purposefulness) and competing research suggesting media use is more habitual and unconscious in nature have often been overlooked. Thus, through semistructured interviews, this research explored how social media is used, identifying five themes: passively, distinctly, periodically, habitually, and universally. Theoretically, this research contributes by highlighting the passive, habitual, and unconscious nature of some sport social media behavior, thereby challenging our current assumptions that sport social media usage is always active, purposeful, and goal directed. It also considers the uniqueness (or lack thereof) of sport content within the social media experience. Managerially, this research helps sport organizations understand how consumers use social media to inform marketing and communication strategies.
This article is based on the 2022 Earle F. Zeigler Lecture Award that I presented in Atlanta, Georgia. For this paper, I reflect upon my career as a qualitative sport management researcher, with a specific focus on the mistakes I have made. I have two objectives with this paper. One objective is to advocate for continued learning about and rethinking how we conduct qualitative research. The second objective is to highlight ways in which we, as a field, can improve our qualitative research literacy. In the paper, I discuss eight learnings on the topics of ontologies and epistemologies, research designs, themes, pseudonyms, rigor, generalizability, positionality, and the publisher SAGE. In learning from my mistakes, we can be better consumers, producers, and evaluators of qualitative research.
Emeka Anaza, Paul Mabrey, Mikihiro Sato, Olivia Miller, and Julia Thompson
This research explored the usefulness of a mock-interview assignment through collaborative work between sport and recreation management faculty and communication center staff. The assignment paired entry-level undergraduate students working on mock-interviewing skills as job applicants with upper level undergraduate students acting as hiring managers for a series of mock interviews. Peer educators and faculty in the communication center conducted instructional workshops, provided direct student support and feedback, and facilitated the mock interviews. Data were collected on students’ insights of their job interview skills and career preparation during the 2019–20 academic year. The pivot to emergency remote learning during the spring 2020 semester led the assignment and research collection to happen virtually. The results and findings advocate the positive impact that role playing as hiring managers has on students, the effectiveness of students’ receiving multiple sources of feedback, and the value of virtual or online mock interviewing.