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Exercising Empathy in the Sport Management Classroom: The True Flipped Classroom

James Strode

Many universities focus on improving pedagogy through training sessions related to technology and assessment. However, what is missing is an emphasis on the humanistic side of teaching, specifically emphasizing empathy in the classroom. This essay makes an argument for faculty to employ empathy in their teaching. Empathy is a learned behavior that motivated faculty can develop and enhance to better serve students. Empathetic teaching is critical for sport management professors due to the numerous challenges and stressors students face, notwithstanding the competitive sport job market. The essay concludes with a novel example of the lessons faculty can employ using knowledge of the motivations of attending a concert to help create an empathetic classroom experience.

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Sport Law: A Managerial Approach (3rd Edition)

James P. Strode

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Entertainment Law

James P. Strode

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Missing the Mark: Gathering Better Data From Student-Athlete Exit Interviews

James Strode, Melissa Davies, and Heather J. Lawrence

A great deal of sport management literature in recent years draws upon the need for effective quantitative and qualitative research methods. However, there are limited cases for a sport management faculty to effectively teach students proper process, design, and implementation of survey or interview research, particularly for real-world sport applications, such as student-athlete exit interviews. This case aims to fill this gap and outlines a plan for students to identify limitations in current student-athlete exit data collection methods and to learn the common barriers associated with effective research design. Students are made aware of common missteps throughout the research process and are provided foundations for effective survey and interview design. Information taught via this case can also be used across sport management contexts, such as fan experience surveys, retail customer satisfaction surveys, or donor satisfaction interviews.

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Organizational-Level Factors That Influence Women Coaches’ Experiences

James P. Strode, Heidi M. Parker, and Shannon Kerwin

The purpose of this study was to identify the supports and barriers women coaches experience at the organizational level and to determine how those factors influence interpersonal- and individual-level factors within their coaching context. Nine women who coach high school basketball were interviewed at two time points and asked to reflect on organizational-level factors relative to their coaching position and how those factors have shaped their coaching experience over time. Based on the results of the interviews, two organizational-level factors were identified as barriers for participants: navigating inconsistent hiring practices and hypermasculine culture within school sport. The participants described organizational-level factors as influencing their experiences at both interpersonal (e.g., support from mentors, barriers related to the athletic directors) and individual (e.g., age, experience, sexual orientation) levels. The findings provide empirical support for specific organizational factors that contribute to interpersonal- and individual-level coach experiences. The power structures embedded in these associations are defined and discussed.

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Finding a Place Within the Academy: Sport Management and Faculty Entrepreneurship

Heather J. Lawrence, James Strode, Robert E. Baker, and Paul C. Benedict

Faculty are increasingly expected to participate in activities that bring additional revenue and prestige to their universities. Engaging in entrepreneurial activities can achieve this mission, as well as afford considerable benefits to the faculty member. This essay outlines the financial constraints that have moved universities to embrace entrepreneurship, discusses entrepreneurship in the context of sport management, outlines the benefits of pursuing entrepreneurship, describes considerations in a campus environment, and provides key considerations and a road map for navigating opportunities. The essay concludes with a call to action for sport management faculty and administrators to embrace an entrepreneurship model.