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The Effects of the 2018 Commonwealth Games Service Environment on Athlete Satisfaction and Performance: A Transformative Service Research Approach

Eric MacIntosh, Keita Kinoshita, and Popi Sotiriadou

detectors and screening upon entry into the village and the sport venue, security officers stationed within the village and at the sport venues, fire and emergency services, control point officers, and other staff who would assist with athlete travel and logistics to and from the village ( State of