on the service experience, are explored through the sport experience design (SX) framework ( Funk, 2017 ). This approach addresses both the practical challenges confronting fitness clubs and the theoretical limitations of existing research on WFT, which historically has viewed managerial and consumer
Search Results
Sport Experience Design: Wearable Fitness Technology in the Health and Fitness Industry
Anthony D. Pizzo, Bradley J. Baker, Gareth J. Jones, and Daniel C. Funk
“No Idea is a Bad Idea”: Exploring the Nature of Design Thinking Alignment in an Australian Sport Organization
Greg Joachim, Nico Schulenkorf, Katie Schlenker, Stephen Frawley, and Adam Cohen
situations, highlighting a need for sport managers to better understand said users as a way of enhancing the experience(s) sport might offer them. Recognizing these ongoing changes and the challenges they present to sport organizations, Funk ( 2017 ) proposed a sport experience design framework that adopts a
Interactive Mechanisms to Improve Service Innovation Among Sports Clubs: A Consumer Perspective
Mohsen Behnam, Mikihiro Sato, Bradley J. Baker, and Mahdiyeh Jalili
consumer engagement on perceived service innovation through value co-creation. This finding highlights the importance of consumer–organization interactions in service innovation and contributes to the Sport Experience Design framework by Funk ( 2017 ), which underscores the importance of understanding the
Fan Engagement Behavior: Validation of a Theory-Based Scale
Masayuki Yoshida, Rui Biscaia, Sebastian Uhrich, Brian S. Gordon, Marcel Huettermann, and Makoto Nakazawa
on game actions ( Wakefield et al., 1996 ). An additional managerial implication that stems from our findings and extends Funk’s ( 2017 ) sport experience design (SX) framework is that sport teams should use scoreboards, digital signage, mobile devices, and other new technologies (e
Leveraging Event Participation Benefits Beyond the Running Course: Deciphering the Motivational Basis of Event Satisfaction
James Du, Heather Kennedy, Jeffrey D. James, and Daniel C. Funk
outcomes (e.g., repeat consumption intentions). Finally, future research should further explore how PSEs can optimize a joyful participant experience by enhancing business to customer interactions within the Sport Experience Design framework ( Funk, 2017 ). For example, future research could benefit from
Analogous Forecasting for Predicting Sport Innovation Diffusion: From Business Analytics to Natural Language Processing
Liz Wanless and Michael L. Naraine
– 566 . https://doi.org/10.1123/jsm.2018-0037 Pizzo , A.D. , Baker , B.J. , Jones , G.J. , & Funk , D.C. ( 2020 ). Sport experience design: Wearable fitness technology in the health and fitness industry . Journal of Sport Management, 35, 130 – 143 . https://doi.org/10.1123/jsm.2020
Solving the Athleisure Myth: A Means-End Chain Analysis of Female Activewear Consumption
Xiaochen Zhou, Daniel C. Funk, Lu Lu, and Thilo Kunkel
://dedoose.com Funk , D.C. ( 2017 ). Introducing a Sport experience design (SX) framework for sport consumer behavior research . Sport Management Review, 20 ( 2 ), 145 – 158 . doi:10.1016/j.smr.2016.11.006 10.1016/j.smr.2016.11.006 Funk , D.C. , Mahony , D
Remapping the Sport Brandscape: A Structured Review and Future Direction for Sport Brand Research
Bradley J. Baker, Thilo Kunkel, Jason P. Doyle, Yiran Su, Nataliya Bredikhina, and Rui Biscaia
other considerations . Sport Management Review, 16 ( 1 ), 17 – 21 . https://doi.org/10.1016/j.smr.2011.12.005 10.1016/j.smr.2011.12.005 Funk , D.C. ( 2017 ). Introducing a sport experience design (SX) framework for sport consumer behaviour research . Sport Management Review, 20 ( 2 ), 145
