The stress and coping theory posits that in the face of negative consumption situations, individuals experience a sequential process: primary appraisal, secondary appraisal, and behavioral outcomes. Drawing on the theory, the purpose of the study is to test (a) the mediating effects of coping strategies (i.e., secondary appraisal) between the severity of spectator dysfunctional behavior (SDB; i.e., primary appraisal) and revisit intention and (b) the moderating effects of self-construal (i.e., interdependence vs. independence). Across two studies, using a survey experiment (Study 1) and a repeated-measures survey experiment (Study 2), the findings indicate that coping strategies (i.e., active, expressive, and denial coping) significantly and uniquely mediated the relationship between the severity of SDB (high vs. low) and revisit intention. Furthermore, in responding to highly severe SDB, spectators with interdependent self-construal engaged more in active and expressive coping, and less in denial coping and revisit intention than those with independent self-construal. Overall, the present study highlights (a) the importance of coping strategies for a clearer understanding of the SDB–revisit intention relationship and (b) a boundary condition of self-construal for the influences of SDB on coping strategies and revisit intention.
Kyungyeol (Anthony) Kim, Kevin K. Byon and Paul M. Pedersen
Thomas A. Baker, Kevin K. Byon, Beth A. Cianfrone and John Grady
The purpose of the study was twofold: a) to conceptualize and measure student-athlete “likeness” in the NCAA Football sport video games (SVGs) and b) to examine the impact of use of likeness on SVG consumption (i.e., purchase intention and word-of-mouth). Data (N = 621) were collected from NCAA Football SVGs users with experience in purchasing and playing the game. Descriptive statistics, t test, factor analysis, and hierarchical regression analyses showed that student-athlete likeness featured in NCAA Football SVGs were well perceived by gamers. The results indicated that dimensions of the student-athlete likeness were empirically supported in that the factors (i.e., identity value and identity use) were found to be positively related to purchase intention and word-of-mouth. Results were discussed with regards to theoretical and practical implications for sport managers in the legal and consumer behavior perspective.
Jerred Junqi Wang, James J. Zhang, Kevin K. Byon, Thomas A. Baker and Zhenqiu Laura Lu
Building on schema theory, the current study highlighted the role of brand-event personality fit (BEPF) in sport-event sponsorship communications and empirically examined its impact on sponsors’ consumer-based brand equity (CBBE) in the setting of American college football. Three studies were conducted to refine a sound measurement scale of BEPF and examine the structural relationships between BEPF and CBBE. Research findings confirmed the validity and reliability of the proposed BEPF measurement scale and revealed a series of positive relationships between crucial subdimensions of BEPF (i.e., responsibility fit, emotionality fit, and aggressiveness fit) and CBBE (i.e., brand awareness/association, perceived value, and brand loyalty). The findings offer brand managers specific references as to which aspects of BEPF should be prioritized in their promotional communications to build CBBE. Event marketers could also use the findings to communicate with corporations regarding potential or continued sponsorship agreements.