This article examines the piloting of a cultural safety training module in the Canadian Red Cross’s (CRC’s) Water Safety Instructor Development Program. Thematic analysis of interviews with program participants and facilitators revealed two main themes: Inclusion is important and valued by instructors, and accommodation for cultural and ethnic diversity is difficult to achieve in aquatics settings. Doherty and Chelladurai’s (1999) framework was used to understand the strengths and weaknesses of the pilot module. In conclusion, the authors propose that cultural safety training for the instructors alone will not lead to the provision of culturally safe sport; rather, there needs to be a change in the overall organizational culture in which the CRC’s programs are offered if they are to succeed. These findings make three contributions to the literature. First, the authors bridge the existing bodies of literature on critical Whiteness theory and sport management literature that addresses the management of diversity. Second, the authors explore the novel application of cultural safety training for instructors of a sport program. Finally, the authors offer recommendations to enable the development of an organizational culture that is facilitative and supportive with respect to inclusion (i.e., is welcoming) and accommodation (i.e., is flexible and adaptable) of cultural and ethnic diversity in aquatics programming.
Kyle A. Rich and Audrey R. Giles
John N. Singer, Sally Shaw, Larena Hoeber, Nefertiti Walker, Kwame J. A. Agyemang and Kyle Rich
The following article is an edited transcript of, “Critical Conversations About Qualitative Research in Sport Management” from the 2017 North American Society of Sport Management conference in Denver, CO, from May 30 to June 3. This 60-min roundtable session included a group of scholars with keen interest and background experiences in qualitative inquiry. They responded to questions about the state of qualitative research in the field, influential qualitative work both within and outside the field, and future considerations for research in the field. The purpose of this article is to synthesize the discussions from this roundtable session and our collective responses in the spirit of continuing to question how we use qualitative research in sport management. In this regard, we ended this article with each of the panelists, including the moderator, offering some postscript reflections.