Marlene A. Dixon
Katie Roach and Marlene A. Dixon
In small athletic departments, particularly at the NCAA Division III level, the challenge of building effective coaching staffs can be great because financial and other barriers often limit the pool of job applicants. This challenge is often addressed by hiring former athletes who have just graduated from the same program. This consultation-based study analyzed the positive and negative effects of hiring former athletes as assistant coaches within the same institution. Findings indicated that advantages of hiring former athletes include a reliable assessment of fit, quick time for socialization and valuable contribution, and already established trust between all parties. Disadvantages included limitations on specialization, a dearth of new ideas and new innovations, and issues caused by the role transition from former athlete to coach or assistant coach. Recommendations offered for practice include broadening the search for candidates, and for internal hires, external training and development, and assistance for role transitions.
Kelly Huang and Marlene A. Dixon
As college athletic departments continue to seek additional sources of revenue to remain competitive, alcohol sales on game day increasingly has been considered as a potentially lucrative and untapped revenue source. Despite the seemingly high profitability from alcohol sales, the increased availability of alcohol coupled with its consumption by a large number of individuals has negative social consequences, including assaults, arrests, and other behavioral risks, causing potential ethical and social responsibility dilemmas for athletic departments and universities. Utilizing self-disclosed financial data (via interviews and documents) from a major college football program, this case study examines the financial implications of selling alcohol to the general public on football game days. Through proforma financial analysis, two revenue models are created to show the incremental revenue potential of alcohol sales. Results show that for this institution the incremental financial impact from alcoholic beverage sales does not create sufficient benefit to pursue this avenue of funding. This conclusion, however, must be examined within the larger resources, contextual constraints, and expectations of particular institutions for both competitive advantage and social responsibility.
Marlene A. Dixon and Stacy Warner
Despite the overwhelming emphasis on job satisfaction in sport management research, scholars continue to advocate for the distinctiveness and importance of evaluating both job satisfaction and dissatisfaction. The purpose of this investigation is to develop a model of job satisfaction and dissatisfaction for intercollegiate coaches. Fifteen head coaches participated in semistructured interviews. Results revealed a sport industry specific three-factor model. Desirable job factors (Player-Coach Relationships, Recognition, and Social Status) were related only to satisfaction. Industry Standard Factors (Sport Policy, Salary, Recruiting, Supervision, and Life Balance) were related only to dissatisfaction. Performance Dependent Factors (Flexibility and Control, Program Building, and Relationships with Colleagues) were related to satisfaction and dissatisfaction. The results support the distinctiveness of job satisfaction and dissatisfaction as constructs, and also demonstrate a continued need for examining job attitudes within context. As sport managers understand the particular expectations of their employees and their industry they can better diagnose and solve employee issues.
Florian Hemme and Marlene A. Dixon
James Park has been hired as the new CEO by the board of directors of GoSports Inc., a large national sporting goods retailer, which has been battling economic and internal issues over the previous years. Despite Park’s experience at the helm of large companies in need of profound strategic and structural change, in his new position at GoSports he has been “butting heads” with a powerful collective of executives unhappy with the hire and threatened by the new CEO’s accolades. To complicate matters, rumor has it that the decision to hire Park was far from unanimous, with various factions vying for control in the company, waiting for a chance to fill the power vacuum a quick departure by Park would leave behind. After two weeks with the company, Park is called before the board of directors to report on the progress made and how he plans to return GoSports to its former glory.
Stacy Warner and Marlene A. Dixon
Sport programs are often charged with creating a sense of community (SOC), and it is thought that doing so will benefit participants on and off the field of play. Since SOC is specific to the setting (Hill, 1996) and most research has been conducted outside of sport, the literature has not yet fully demonstrated how and when SOC is created within a sport context. Utilizing a grounded theory and phenomenological approach, this study investigated the mechanisms for creating SOC within a sport setting. Twenty former US college athletes were interviewed regarding their sport experiences. The results revealed that Administrative Consideration, Leadership Opportunities, Equity in Administrative Decisions, Competition, and Social Spaces were the most salient factors that fostered SOC. The results contribute to community building theory, and provide practical solutions for enhancing the participant experience.
Jeffrey A. Graham and Marlene A. Dixon
Work–family balance in sport has until this point largely been characterized as an issue for women. Current societal trends, however, suggest that men also struggle with balancing work and family responsibilities. Using theoretical frameworks from both conflict and enrichment, this study examined the ways that fathers who are coaches experience and manage the work–life interface. Twenty-four men who are fathers and high school varsity head coaches were interviewed for this study. The respondents discussed the day-to-day challenges and coping strategies they utilized to manage their work–life interface. Ultimately, five themes emerged from the data, including (a) coaching as more than an occupation, (b) experiences of conflict and strain, (c) coping strategies, (d) nonutilization of organizational supports, and (e) experiences of enrichment. These findings suggest that, indeed, men struggle with balancing competing role demands. However, the findings also suggest that men are utilizing diverse and creative approaches for managing their fathering and coaching roles, resulting in meaningful experiences of enrichment stemming from both coaching and fathering.
Marlene A. Dixon and Jeff A. Graham
Marlene A. Dixon and Jennifer E. Bruening
As numerous qualified women exit the workforce because of the challenges of balancing work and family, investigations of the work–family interface have become increasingly important. Research has indicated how multilevel factors (i.e., individual, organizational, and sociocultural) play a role in work–family conflict. Little research has examined these factors in relation to each other, however. In sport management, Dixon and Bruening (2005) argued that higher level factors (sociocultural and organizational) shape and constrain lower level behaviors (organizational and individual), which ultimately influence the perception and consequences of work–family conflict. The primary purpose of this investigation is to test and further develop Dixon and Bruening’s multilevel framework. The current study used online focus groups for data collection from 41 National Collegiate Athletic Association Division I female head coaches with children to examine the factors that impacted work–family conflict from a top-down perspective. The results illuminated the experiences of the coaching mothers and the factors that affected their job and life satisfaction at each of the three levels. Particular attention was paid to how higher level factors such as work climate and culture shaped and constrained lower level attitudes and behaviors such as individual conflict and time management. These relationships highlighted how individual attitudes and behaviors reflect larger structural and social forces at work, and not simply individual choices.