Word-of-mouth (WOM) marketing has the potential to effectively contribute to revenue generation as sport organizations continue to create and implement marketing strategies to build and maintain relationships with consumers. While there has been a plethora of research on WOM marketing in the general business literature, the magnitude of the phenomenon must be examined separately in a sport setting because of the uniqueness of sport fans as consumers. This study examined the effect of the transference of personal experiences through WOM activity on brand associations, team identification, and the behavioral intentions of college basketball fans. Through a 4-stage data-collection approach in which both positive and negative messages were used, it was found that WOM activity has a significant impact on some of the measured constructs. The results of the study suggest that negative WOM has a greater impact on consumers than positive WOM, providing significant theoretical and managerial implications.
Megan B. Shreffler and Stephen D. Ross
Julie Stevens, Anna Lathrop and Cheri Bradish
In response to the recent impact of Generation Y in the sport marketplace, this researach article examines the association between consumer behavior preferences and two segmentation variables, gender and physical activity level, for an adolescent segment (ages 14-17 years) of Canadian Generation Y youth. Questionnaire results from a sample of 1,127 respondents yielded data related to various consumer preferences for sporting goods purchases. These factors include purchase decision making, price, frequency, location, and product features. Results indicate an association among Generation Y, gender, and physical activity level with respect to a number of consumer preferences related to sport footwear, apparel, and equipment. Discussion and implications address how sport marketers might interpret the consumer profile results according to both age and cohort perspectives.
Joon-Ho Kang, Richard P. Bagozzi and Jawang Oh
Although emotion has occasionally been examined as a dependent variable or outcome of physical activity involvement, it rarely has been studied as an antecedent. This study examines the role of emotion in decision-making processes for participant sport consumption. A structural model is proposed to integrate emotions with self-image congruency and attitudes as antecedents of the decision to initiate physical activity in the consumption context. Context effects were investigated by two scenarios: (1) joining a private health club and (2) skiing in an indoor ski resort. A total of 199 persons responded, and structural equation models were examined. The results indicate that emotion mediates the influence of attitudes and self-image congruency on the decision to join the club and resort. The pattern of the relationships among utilitarian, self-based, and emotive evaluations depends on the sport consumption context. Discussion of theoretical and practical issues is presented and directions for future research are suggested.
Several models of organizational effectiveness are integrated into a comprehensive framework from a viewpoint of organizations as open systems. The multidimensionality of effectiveness is seen as emanating from both the input-throughput-output conceptualization of an organization and the distinctive domains of activities of an organization. The relevance of specific dimensions of effectiveness is said to be contingent upon the type of organization and/or the domain of activities the organization is engaged in. The paper describes the multiple constituency approaches that variously emphasize the need to satisfy the powerful groups, the least advantaged groups, or different groups at different times. The position taken in this paper, however, advocates the perspective of the “prime beneficiary.”
Stephanie Cunningham, T. Bettina Cornwell and Leonard V. Coote
Despite the popularity of sponsorship-linked marketing programs, we know little about how firms form sponsorship policies. This article describes a corporate identity-sponsorship policy link and offers empirical support for it via a mixed method research design. Content analysis of 146 Fortune 500 companies’ online sponsorship policies and mission statements is followed by cluster, factor and multinomial regression techniques. Results show that corporate identity, as reflected in mission statements, matters to sponsorship policy. Specifically, companies emphasizing financial success in their mission statements prefer to sponsor individual athletes, education, the environment and health-related activities. Alternatively, companies stressing the importance of employees demonstrate a propensity to sponsor team sports, entertainment, religious, community, charity and business related activities. Reasons for these strategic differences are discussed.
For several years, sport-for-development (SFD) programs have been implemented around the world to make a positive difference for disadvantaged or underprivileged communities. Within this context, special events have been used to complement regular development activities to celebrate social, cultural, and sporting achievements. To date, little managerial work has been conducted on the specific contributions that special events can play in the context of ongoing SFD endeavors. In addressing this issue, this paper presents findings from an empirical investigation of a participatory SFD event in the Pacific Islands. Findings suggest that special events can create new interest and excitement for SFD activities, reengage stakeholders to the wider SFD program, leverage partnerships, and provide opportunities to build and shape local management capacity. In discussing these findings, the paper highlights potential positive and negative impacts of special SFD events and provides practical and theoretical implications for SFD program design, management, and leverage.
Jacquelyn Cuneen and M. Joy Sidwell
Gender portrayals in sport-related advertising generally reinforce institutionalized sexism and culturally defined sex-role behaviors. Gender-defining messages in advertising photographs may have an especially profound impact on children because children understand meanings in pictures before they understand meanings in text. The purpose of this study was to analyze gender portrayals contained in advertisements appearing in Sports Illustrated for Kids (SIK) over a 6-year period. Advertisements were coded to determine (a) the total number of advertisements featuring females and males, (b) genders represented as prominent or supporting in advertising portrayals, and (c) gender portrayals in advertisement activities and product types. Content analysis revealed that girls and women were drastically underrepresented as models in SIK advertising and that distinct gender roles were sustained by depicting males in nearly all types of activities and products. Conventional stereotypical relationships between sport and gender were represented in the majority of SIK advertisements.
Velina B. Brackebusch
rely on government funding and nonprofit clubs for an opportunity to play and exercise. Managing and Developing Community Sport is a timely book, as it addresses the link between community sport and the business sector by reviewing how physical activity, sport development, health promotions, coaching
Joshua I. Newman
This article seeks to unsettle the taken-for-granted epistemological and ontological foundations upon which many curricular and research-based activities in contemporary sport management are grounded. With an emphasis on that academic field’s development in the United States in particular, the author problematizes the underlying assumptions that guide many of sport management’s concomitant scientific and industrial projects. The article concludes with a brief discussion on how we might reenvisage both the study and praxis of sport management in ways that are not just economically generative, but in ways that might also bring about cultural and social transformation.
Tom Mueller and Marilyn S. Roberts
This article examines the state of sponsorship marketing and its correlation with branding-measurement models deemed most salient by corporations. Academic literature including sponsorship-value analysis, stockholder response to sport and brand activities, measurements of brand value, and the application of brand theory are explored. The readings suggest that a sports entity must deliver a positive and complementary brand association to attract corporate partners. Sport entities that remain competitive in the marketplace will build individual, strong brands that add to, and do not deplete or detract from, the equity built in the corporate sponsor’s brand.