Sports viewers use online platforms to engage with sports content and other fans, and some of this engagement occurs as a secondary task while viewing sporting events in real time. Multitasking while viewing can both help and hinder enjoyment, depending on the context and time devoted to secondary tasks. A field experiment (N = 215) explored how socializing with others (physically and virtually) and how time spent with social, event-related, and non-event-related secondary activities were related to enjoyment of a university football game and fan identification. Results demonstrate that both posting to Facebook and viewing in more social settings are related to greater enjoyment. However, more time spent on social media and looking up non-event-related content were negatively related to enjoyment and fan identification. This suggests that a short window of time spent on secondary tasks while viewing a sports event may be the sweet spot for maximizing enjoyment.
Bridget Rubenking and Nicky Lewis
Se-Hyuk Park and Yong-Man Kim
This paper describes the development of a 20-item instrument for assessing participants' attitudinal loyalty in the contexts of recreational sport activities. Out of 211 participants, 189 provided usable responses to the questionnaire regarding demographics, attitudes toward recreational sport participation, and intention to renew membership. An analysis revealed three factors that formed the subscales for attitudinal loyalty construct: normative, affective, and investment loyalty. All scales had coefficient alpha values of .70 or above. Thus, the analyses confirmed the validity and the reliability of the questionnaire after translation of the items from English into Korean and their adaptation to recreational sport contexts. The matrix of correlations among attitudinal loyalty dimensions indicates that one dimension cannot fully predict another, and that all dimensions must be simultaneously taken into account in describing the attitudinal loyalty construct. The multifaceted nature of attitudinal loyalty construct may prove useful for segmenting the recreational sport market.
Lisa M. Kikulis, Trevor Slack and C.R. Hinings
The period between 1984 and 1988 was one of considerable change in the Canadian sport system. National sport organizations (NSOs) were subject to institutional pressures from the government agency Sport Canada to dispense with their traditional operating procedures and move to a more professional bureaucratic organizational design. Researchers who have studied this time period have suggested that NSOs were passive receptors of these government pressures and that they acquiesced to the changes promoted by Sport Canada. This paper challenges this idea and suggests that the role of human agents and the choices they made in response to the pressures emanating from the state agency are important aspects of the change dynamic. Using data from a study of 36 NSOs, this paper shows that NSOs demonstrated resistance in the form of pacifying activities and ceremonial conformity.
Steve McKelvey and John Grady
Companies invest millions of dollars to become “official sponsors” of major global sporting events. The tremendous publicity and consumer audiences generated by such events provide an attractive marketing opportunity for companies other than the event’s official sponsors who seek to associate themselves in the minds of the public with the goodwill and popularity of these events. This activity, known as ambush marketing, poses significant legal and business challenges for sport event organizers seeking to protect both the financial investment of official sponsors and the integrity of their sponsorship programs. With rising sponsorship stakes, event organizers have become increasingly proactive in their efforts to combat ambush marketing. This article examines the implementation and effectiveness of a variety of evolving sponsorship program protection strategies including: pre-event education and public relations initiatives; on-site policing tactics; contractual language in athlete participation and spectator ticket agreements; and the enactment and enforcement of special trademark protection legislation.
Yuhei Inoue, Aubrey Kent and Seoki Lee
Despite the acknowledged importance of investigating the link between corporate social responsibility (CSR) and corporate financial performance (CFP) within a single industry, very few studies have examined this relationship in the context of the sport industry. Using charitable giving data as a proxy of CSR, this study investigated if CSR would affect CFP of professional sport teams within the four major U.S. leagues. Although the positive CSR-CFP relationship was hypothesized based on instrumental stakeholder theory, CSR was found to have non-positive effects on CFP. These results are still notable since they may highlight the importance of the connectedness between CSR and team operations and the awareness of CSR activity among stakeholders in leveraging CSR benefits. Overall, through the use of improved methodology, the current study furthers the understanding of the CSR-CFP relationship among the U.S. professional teams.
Paul Turner and David Shilbury
Environmental factors such as emerging technology, globalization, economic reform and social change are creating a background in which sporting organizations must seek to quickly adapt to manage their ongoing activities and operations. Focusing on emerging technology in the area of sport broadcasting, this research examined six preconditions for interorganizational relationship (IOR) formation from the perspective of professional football clubs in Australia. Based upon theories derived from the IOR literature, these six preconditions for IOR formation were considered to determine if emerging broadcasting technologies impact on IOR formation between Australian Football League (AFL) and National Rugby League (NRL) clubs and broadcasters. Semistructured in-depth interviews with senior managers of 11 AFL, and 10 NRL clubs were undertaken and data analyzed, coded and emergent themes identified. Results indicate that professional club managers display most of these attributes that precipitate the preconditions for IOR formation, but although these preconditions exist, there is little willingness by the clubs to formulate IORs with sport broadcasters.
Danny O’Brien and Jess Ponting
This research analyzes a strategic approach to managing surf tourism in Papua New Guinea (PNG). Surf tourists travel to often remote destinations for the purpose of riding surfboards, and earlier research suggests the mismanagement of surf tourism in some destinations has resulted in significant deleterious impacts on host communities. The research question in this study addresses how surf tourism can be managed to achieve sustainable host community benefits in the context of a developing country. Primary data came from semistructured interviews and participant observation. The findings demonstrate how sport governing bodies can engage host communities in a collaborative framework for the sustainable utilization of sport tourism resources. The derived knowledge from this research may decrease host communities’ reliance on less sustainable commercial activities, and inform policy and practice on sustainable approaches to using sport tourism for community building and poverty alleviation.
Kostas Alexandris, Rodoula H. Tsiotsou and Jeffrey D. James
The objective of this research was to test the application of an alternative hierarchy of effects model (affect, cognition, and conation) in the context of sponsorship. Activity involvement and team attachment (affect) were proposed to influence sponsor image and attitudes toward sponsorship (cognition), which in turn were proposed to influence consumer behavioral intentions (conation). Fans of a professional basketball team in Greece (N = 384) participated in the study. The results provided support for the alternative hierarchy of effects model and its application in the context of sponsorship. Team attachment (affect) was shown to have both a direct and indirect relationship with behavioral intentions (conation), through its influence on sponsor image and attitudes toward sponsorship (cognition). Furthermore, the attraction dimension of involvement was shown to influence team attachment. The theoretical and managerial implications of these results are discussed.
Robert F. Potter and Justin Robert Keene
An experiment investigates the impact of fan identification on the cognitive and emotional processing of sports-related news media. Two coaches were featured; one conceptualized as negatively valenced the other positively. Participants completed a fan identification scale before stimuli presentation. While watching the press conferences, heart rate, skin conductance, and corrugator muscle activity were recorded as indices of cognitive resource allocation, emotional arousal, and aversive motivation activation respectively. Self-report measures were collected after each stimulus. Results show that highly identified fans process sports-related news content differently than moderate fans, allocating more cognitive resources and exhibiting greater aversive reactions to the negatively valenced coach. Comparisons between the self-report and psychophysiology data suggest that the latter may be less susceptible to social desirability response bias when emotional reaction to sports messages are concerned.
Lisa Kihl, Sally Shaw and Vicki Schull
This study examined organizational processes involved in a merger between two gender affiliated intercollegiate athletic departments. A conceptual framework incorporating the concepts of gendered social processes, and the transition and integration stages of organizational mergers framed the study. Organizational political activity is perceived as a gendered process in merging groups. Interviews with 57 stakeholders of a university athletic department were conducted. The data analysis showed that gender politics identified in the transition stage involved stakeholders’ emotional reactions. In the integration stage, gender politics were evident during the social processes of assessing trust and loyalties, and cultural reengineering. Practical implications for merger facilitation are noted in terms of considering the necessity of merging, the hiring of outside leadership, and implementing a communication plan. Overall, our study furthers our understanding of the gender politics involved in merging gender affiliated sport organizations.