The contemporary sport fan has the ability to consume spectator sport through several means including event attendance, television and radio broadcasts, print publications, and Internet applications. Recently, an ancillary sport service, termed fantasy sports, has become one of the most popular activities among sport fans. As a result, the business of fantasy sports is booming. This study examined motivational dimensions underlying fantasy football participation from a Uses and Gratifications perspective. Utilizing Churchill’s (1979) five-step method for developing quality marketing measures, this study identified and validated three motivational dimensions: entertainment/escape, competition, and social interaction. The results suggest a pattern of fantasy football participation that is more purposeful and active than traditional media use. Discussed are the gambling associations, future research opportunities, and suggestions for developing fantasy football participation into a more creative and interactive marketing communication tool.
Brendan Dwyer and Yongjae Kim
Norm O’Reilly and Twan Huybers
As an accepted tool in the promotional mix of organizations, sponsorship and sport sponsorship have become everyday marketing practice, in which sponsors invest in sponsees in return for marketing value. The implementation, or fulfillment, as it is often called in practice, of a sponsorship involves three main activities: activation, evaluation and servicing. While the literature has investigated both activation and evaluation, work in the area of servicing is limited. Guided by a sponsorship-linked marketing lens, a longitudinal study of sponsorship organizations was undertaken followed by a best-worst scaling experiment. Longitudinal results inform us that sponsees are underservicing sponsors; however, the best-worst scaling experiment finds a reduced gap. Results illustrate that although gaps between importance and performance perceptions are relatively small for sponsors, sponsees and agencies, a mixed pattern of agreement and disagreement exists between each of the three respondent groups in relation to the specific importance and performance dimensions.
Steve McKelvey and John Grady
Companies invest millions of dollars to become “official sponsors” of major global sporting events. The tremendous publicity and consumer audiences generated by such events provide an attractive marketing opportunity for companies other than the event’s official sponsors who seek to associate themselves in the minds of the public with the goodwill and popularity of these events. This activity, known as ambush marketing, poses significant legal and business challenges for sport event organizers seeking to protect both the financial investment of official sponsors and the integrity of their sponsorship programs. With rising sponsorship stakes, event organizers have become increasingly proactive in their efforts to combat ambush marketing. This article examines the implementation and effectiveness of a variety of evolving sponsorship program protection strategies including: pre-event education and public relations initiatives; on-site policing tactics; contractual language in athlete participation and spectator ticket agreements; and the enactment and enforcement of special trademark protection legislation.
Matthew T. Bowers, B. Christine Green and Chad S. Seifried
Founders of the North American Society for Sport Management (NASSM) set out to realize a future in which the management of sport was part of a broader vision that included exercise, dance and play. However, the organization quickly became untethered from this broad interpretation of sport management. In this mixedmethod historical research and Delphi study, 10 founding members of NASSM explain the underlying reasons why NASSM leaders redirected the organization’s focus over time. Drawing from the literature on institutional legitimacy as a lens to understand the development of NASSM, the findings suggest an emphasis on commercial sport emerged over that of exercise, dance, and play. This emphasis was perceived to offer a more sustainable niche within the crowded sport and physical activity academic society continuum. Shaped by market- and culture-driven processes, NASSM’s legitimacy-seeking efforts ultimately catalyzed a narrowing of the organization’s scope.
Daniel S. Mason and Trevor Slack
Focusing on player agents in professional ice hockey, this paper utilizes the theoretical construct of agency theory as a means of evaluating attempts by several stakeholder groups to find solutions to opportunistic agent behavior. As proposed by agency theorists, this would include the creation and implementation of monitoring mechanisms by industry stakeholders in order to regulate agent activities. Stakeholder groups involved include state and federal governments, the agents themselves, the National Collegiate Athletic Association (NCAA), and Players' Associations, which, at various times, all have adopted forms of certification programs in attempts to monitor player agents. Documentation on these programs and interviews with industry stakeholders are employed to develop criteria by which such programs can be assessed in terms of their ability to reduce traditional agency problems. In doing so, it is argued that the agency model can be used to provide additional insight into problems associated with these programs and to improve program effectiveness in monitoring hockey agent behavior.
Joon Kyoung Kim, Holly K. Ott, Kevin Hull and Minhee Choi
This study examined the impact of exposure to corporate social responsibility (CSR) messages on individuals’ attitudes and behavioral intentions toward a Major League Baseball (MLB) team’s CSR efforts. Using a 2 (information source: team source or a third-party source) × 2 (CSR initiatives: efforts to help cancer patients or military appreciation recognition) with two nonfactorial control conditions (team source or a third-party source) experimental design, this study aims to identify how factors such as information source, perceived sincerity, and different types of CSR activities impact a MLB team’s CSR messaging on social media. Path analysis was used to examine significant paths between variables; results indicated that CSR messages generated a halo effect, thus providing implications for how MLB teams should develop CSR strategies and most effectively communicate about these efforts. Theoretical and practical implications of study results are discussed.
Ronald E. McCarville, Christopher M. Flood and Tabatha A. Froats
Sponsorship has become a major source of funding for special and on-going sporting events. However, sponsors may question return on their investment in such events. Managers may find that potential sponsors are reluctant to invest in sporting activities as a result. This paper addresses the issue of return on investment by monitoring reaction to a sponsor's promotional efforts in an experimental setting. In the context offered by a hypothetical nonprofit sporting event, participants were randomly assigned to groups who received (a) basic information about the sponsor, (b) discount coupons offered by the sponsor, and (c) trial samples of the sponsor's product (pizza). Those who received the product trial responded most positively to the sponsorship message. They rated the sponsor's product in more positive terms and were more likely to intend to purchase that product within the next month. Conversely, promotions that presented only logos, sponsor's telephone numbers, slogans or coupons generally failed to alter perceptions of the product or sponsor.
Brody J. Ruihley and Lisa T. Fall
Public relations (PR) activities in college athletics are concerned with many types of people, organizations, and businesses. The success of a program depends on support from these constituents. The purpose of this research was to determine the perception of PR roles in a college athletic environment. One goal was to determine how many athletic directors (ADs) occupy PR positions in their department or what position they perceive to be most involved with PR. A second goal was to examine attitudes held by ADs regarding the importance, benefits, and responsibilities of PR officers. A final goal was to determine what role behaviors PR practitioners are exhibiting. This study provides empirical research in the area of PR, specifically in college athletics. The findings provide a benchmark for the PR literature in relation to the sports industry, how PR fits into the sports structure, and what roles PR plays in college athletics.
Terry Eddy, Lamar Reams and Stephen Dittmore
As online business models have evolved, learning what drives users’ consumptive behaviors has gained increasing interest to sport researchers and sport properties. An increasing number of sport properties are expanding, and deriving revenues from, their presence on digital-media platforms (e.g., MLB, NBA, NFL, UFC, WWE, etc.). Of the sport properties mentioned, none are more reliant on digital-media activity than the Ultimate Fighting Championship. As such, the purpose of this study was to examine the motivations and related consumption habits of users of non-subscription-based (i.e., free-to-use) online message boards. Findings suggest that message-board users find value in the opportunities for interactivity and that heavy online mixed-martial-arts users watch more events and purchase more merchandise than those who spend less time online.
Bridget Rubenking and Nicky Lewis
Sports viewers use online platforms to engage with sports content and other fans, and some of this engagement occurs as a secondary task while viewing sporting events in real time. Multitasking while viewing can both help and hinder enjoyment, depending on the context and time devoted to secondary tasks. A field experiment (N = 215) explored how socializing with others (physically and virtually) and how time spent with social, event-related, and non-event-related secondary activities were related to enjoyment of a university football game and fan identification. Results demonstrate that both posting to Facebook and viewing in more social settings are related to greater enjoyment. However, more time spent on social media and looking up non-event-related content were negatively related to enjoyment and fan identification. This suggests that a short window of time spent on secondary tasks while viewing a sports event may be the sweet spot for maximizing enjoyment.