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Collin A. Webster

Expert golf instructors self-monitor their instruction and communication more than any other aspects of their teaching (Schempp, McCullick, Busch, Webster, & Sannen-Mason, 2006). Despite its apparent importance, however, the communication of expert golf instructors has received little investigative attention. The purpose of this study was to examine the instructional communication behaviors of 4 of the most highly accomplished golf instructors in the United States. Ladies Professional Golf Association instructors who met criteria for expert teaching (Berliner, 1994) and 4 students participated in the study. Videotaping, stimulated recall, and semistructured interviews were used to collect data on the teachers’ immediacy, communication style, and content relevance behaviors. Data were analyzed using modified analytic induction (Bogdan & Biklen, 1992). Findings indicated that the experts adapted their communication behaviors in ways that fit students’ learning preferences, personal experiences, and lesson goals. The findings resonate with previous research on expert teaching in terms of experts’ instructional flexibility.

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Dae Hee Kwak, Joon Sung Lee and Joseph E. Mahan III

Participation in fantasy sports has become one of the most popular forms of interactive online entertainment, attracting more than 32 million players in North America. The purpose of this study was to examine the biasing effects of an advertisement promoting the popular online service. Using the illusion of control theory as a framework, a 2 × 2 between-subjects experiment (N = 156) was conducted to examine the effects of two marketer-controlled variables (i.e., customization level and expert information) on participants’ illusory judgments and their decisions to participate in the advertised service. The results showed that both manipulated features evoked biases in control perceptions. Furthermore, illusory control increases winning expectancy and increased winning expectancy leads to favorable attitude and decision toward the advertised product. Findings suggest that promotional information emphasizing control heuristics and expert knowledge can increase consumers’ beliefs that they can control their outcome, which subsequently influences their decision to participate.

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Lee Phillip McGinnis, Brian Glibkowski and Grace Lemmon

Using a grounded theory method of inquiry, this research developed a question-based framework that integrates the WH questions (what, why, when, where, who, and how) with knowledge types (structural, declarative, and procedural) and context (objective and subjective). From this integration, 3 different styles of communication (directional, analytical, and relational) and 6 associated modes of communication (procedure, action, concept, theory, metaphor, and story) emerged. These styles and modes of communication are organized around a circumplex structure, which is further dimensionalized by the WH questions. This framework is referred to as the Question Wheel of Communication, which reflects the circumplex, or circular, ordering of questions.

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Michael A. Odio, Patty Raube Keller and Dana Drew Shaw

students for internships through interviews with three subject matter experts with extensive knowledge and experience with Title IX in higher education. Interview Procedures The three subject matter experts interviewed for this article were Marissa W. Pollick, J.D.; Sarah Leyshock, J.D.; and Karrah Miller

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Karen Danylchuk, Robert Baker, Brenda Pitts and James Zhang

This study examined the perspectives of sport management academicians regarding their experiences supervising international graduate students. Fifteen experts were interviewed and provided their perspectives on practices used in international student involvement—specifically, student identification, recruitment, acceptance, orientation, progress, and retention, and the inherent challenges and benefits. The primary challenges cited by the majority of participants were language and cultural differences in learning; however, all participants concurred that the benefits of supervising international students far outweighed the challenges. These benefits included, but were not limited to, bringing international and global perspectives into the learning environment, which was positive for both students and professors. Findings from this study may provide program administration with insights on key factors affecting the quality of delivery of sport management education to international students. Consequently, high-quality programs can be developed to meet the needs of students from diverse cultural and educational backgrounds.

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Ceyda Mumcu and Gil Fried

The use of analytics has been growing throughout the sport industry. Although the concepts of analytics and big data are frequently used in the sport industry and highlighted in numerous media outlets, sport management students often do not have a strong understanding of why and how analytics are important for their future career, especially as it relates to sport marketing. This case study describes a fictitious student’s desire to be an intern in the analytics department at Major League Soccer and the student’s interaction with an industry professional who is an expert on customer relationship management and marketing analytics in the sport industry. The study provides information on how and why analytics are used in sport marketing and how data can be used to make decisions.

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Jennifer E. Bruening, Rachel M. Madsen, Justin M. Evanovich and Rhema D. Fuller

Service learning and civic engagement have taken on both renewed and increased importance in sport management (Chalip, 2006; Frisby, 2005; Inglis, 2007). The following manuscript represents data collected from 10 offerings of a Sport Management Service Learning course. Ninety-one of the 131 students consented to the use of selected journals, online discussions, and group papers. Analysis was organized around the following a priori themes and subthemes that emerged from the literature: discovery (the increased knowledge of different cultures, reduction of negative stereotypes, and increased self knowledge), integration (the reward of helping others, feeling like you can make a difference, working with others, and connecting to the community), and application (leadership skills and the emotional power of service learning helps students connect intellectually with coursework) (Boyer, 1990; Eyler & Giles, 1999). Subthemes for discovery also emerged from the data and included: knowledge of classmates’ cultures, future plans and being viewed as an expert. A discussion of the findings and recommendations for future research on and application of service learning as a sport management pedagogy follows the results.

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John Miller and Todd Seidler

to report the verdict) • If needed, students may play the role of expert witnesses Experiential Learning Design Issues Once class preparations have been addressed, several concerns regarding experiential learning issues must be considered. First, the interactions between the instructor and students

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Joshua R. Pate and Alyssa T. Bosley

someone who’s pretty well-rounded.” Gantt agreed that a well-rounded understanding of content creation would be beneficial: “Writing, photography, design, video—you don’t have to be an expert in any of those, but being a generalist so you can pick up a camera and take a good photo or do basic design, that

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Elizabeth A. Taylor and Amanda Paule-Koba

were asked. Literature on the prevalence of sexual violence within sport and sport organizations as well as commonly cited “best techniques” for discussion of these topics was reviewed ( Aday & Llewellyn, 2006 ; Fowler, 2014 ). In addition, two topic experts—one sport management faculty and one higher