currently unable to account for markets depending on exceptional human performance, like sport markets. Therefore, a theory is needed that can account for human capital ecosystems . In a human capital ecosystem, actors are responsible for investing in and capturing returns from human capital. The purpose
Christopher M. McLeod and Calvin Nite
Brad D. Carlson and D. Todd Donavan
By integrating social identity theory with brand personality, the authors test a model of how perceptions of human brands affect consumer’s level of cognitive identification. The findings suggest that consumers view athletes as human brands with unique personalities. Additional findings demonstrate that athlete prestige and distinctiveness leads to the evaluation of athlete identification. Once consumers identified with the athlete, they were more likely to feel an emotional attachment to the athlete, identify with the athlete’s team, purchase team-related paraphernalia and increase their team-related viewership habits. The findings extend previous research on human brands and brand personalities in sports. Marketers can use the information gleaned from this study to better promote products that are closely associated with well-recognized and attractive athletes, thereby increasing consumer retail spending. In addition, the findings offer new insights to sports marketers seeking to increase team-related spectatorship by promoting the image of easily recognizable athletes.
Jeffrey Graham and Sylvia Trendafilova
This case challenges future sport managers to consider the importance of organizational structure and the impact structure has on job performance and motivation. In the case, students are presented with a university ticket sales department with a traditionally tall bureaucratic organizational structure. In 2014, the department struggled with poor performance, high turnover, and low levels of employee morale. However, the department took drastic steps and adopted an organizational structure that is based on the idea of self-managed teams. Now in 2016 the department is undergoing a thorough evaluation to see whether the organizational change made two years ago has had a positive impact. Even though the case uses a fictional university (i.e., Western Field University), the issues and challenges involved in changing an organizational structure, motivating employees, and leading change stem from real-world situations. The case contains ticket sales data, employee turnover information, and sample quotes from employees that aid in the analysis. This case is intended for use in human resource management classes, but it also has implications for organizational behavior or leadership courses.
Yuhei Inoue, Jose M. Plehn-Dujowich, Aubrey Kent and Steve Swanson
Despite the escalation of football coaches’ salaries at National Collegiate Athletic Association (NCAA) Football Bowl Subdivision (FBS) institutions, little empirical investigation has been undertaken to identify the determinants of their compensation. As such, the purpose of this study is to explain how the level of coaching compensation is determined based on three theoretical perspectives in managerial compensation: marginal productivity theory, human capital theory, and managerialism. The analysis of compensation data of head football coaches at FBS institutions in 2006–2007 shows that the maximum total compensation of these coaches increases with their past performance. The results further reveal that coaches with greater human capital tend to receive a compensation package where bonuses account for a smaller proportion of the maximum total compensation. Overall, these findings mostly confirm the predictions drawn from managerial productivity theory, human capital theory and managerialism.
Lilian Pichot, Gary Tribou and Norm O’Reilly
Successful sponsorship activities in sport often rely on the integration of relationship marketing, internal marketing, external corporate promotion, and strategic management. Although traditional marketing objectives such as brand integration and consumer targeting remain key components of promotional activities in sport, the use of sport sponsorship in today’s environment increasingly implicates personnel issues in the both the sponsor and the sponsee. In fact, sport sponsorship has become a useful tool for some sponsors and sponsees who seek to motivate and involve their employees more in company activities. Therefore, the focus of this commentary is on the internal-communication and human-resources management functions involved in sport sponsorship decisions. The use of mini-case analyses and a dual-perspective (external and internal objectives) approach allows for informed discussion, and suggestions are made for future research.
South African society is a complex mix of first- and third-world components. Urgent socio-economic and political problems must be addressed to avoid chaos. Sport may be a key factor in bringing about change. Sport training strategies should form an integral part of affirmative action and sport development programs in South Africa. The overall aim of this research was to develop a structured scientific approach to the training and development of human resources in South African sport. The research was conducted in four phases over a 2-year period. The aims of the respective phases were to determine the current standard and scope of sport management in black developing townships, to compile a profile of competencies and training needs of sport managers, to develop an in-service training model for the aforementioned sport managers, and to design a comprehensive sport development strategy for South African sport. Research methodologies included questionnaires on general and functional managerial variables and training needs, content analysis of job descriptions, and personal interviews. Results revealed an insufficient standard of sport management in developing townships. A competency-based training and development model was proposed and positioned in an overall strategy for sport development in South Africa.
This exploratory research investigation focused on the concept of human extensibility and sought to introduce the topic to the sport management literature. The purpose of this inquiry on human extensibility centered on attempting to better understand how professionalized sport facilities embrace communication technology to help virtual and remote spectators become extensible agents. The space-time path of both a high and low-identified sport fan was tracked through the creation of a Geographic Information System (GIS) based model to help explain the extensibility phenomenon. The GIS-based diagrams were established with the help of data collected from a space-time diary, video camera, and participant interviews. Professionalized sport facilities enjoy the space and ability to incorporate highly technical structures within their confines to help improve human extensibility, however, people must possess the resources (i.e., time and money), desire, and knowledge to exploit the technology. The researcher suggests future producers of sport products will benefit both publicly and financially with this emphasis. Finally, this research endeavor offers further discussion and predictions on newer technology emerging that professionalized sport facilities will or should likely embrace in the future to improve extensibility for all types of fans and to create, maintain, and/or secure greater fan identification.
Seung Pil Lee, T. Bettina Cornwell and Kathy Babiak
The objective of this study is to develop an instrument to measure the social impact of sport. While there is a rich literature suggesting and measuring the ways in which sport contributes to society, no broad, encompassing scale has been developed. A measure of this type is useful if sport initiatives are to gain social, political and financial support, especially in the form of corporate sponsorship. The proposed “Social Impact of Sport Scale” includes the dimensions of social capital, collective identities, health literacy, well-being and human capital. In addition to development of a detailed 75 item composite scale stemming largely from past measurement, a shorter set of global measures is also examined. A convenience sample of university students is used in scale development as well as a partial test of the scale in context. Results find support for the detailed scale and for the short global measure instrument. In addition, the partial test of the scale in a context of sport experience relevant to students is reported. The value of the scale in use and areas of future research are discussed.
Patrick Walsh and Antonio Williams
While athletes have been building and leveraging their brands for many years by introducing brand extensions, research on sport brand extensions has primarily focused on factors that influence the success of team-related extensions. However, as there is potential risk involved when introducing brand extensions, it is important for athletes to understand how consumers respond to extensions they may introduce. Through the use of self-administered web-based surveys this study provides the initial examination of this topic by exposing participants (n = 292) to hypothetical brand extensions and investigating factors that may influence perceived fit and attitudes toward athlete brand extensions. Partial least squares path modeling suggests that athlete prestige had the most significant effect on fit and attitudes for a brand extension that is considered to be a fit with an athlete’s image, while athlete attachment had the most influence on fit and attitudes for a brand extension with low perceived fit.