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Megan Beth Shreffler, Gin Presley and Samuel Schmidt

In 1981, Donald Sterling became the owner of the San Diego Clippers, an ownership that would prove troublesome for the National Basketball Association (NBA). During his 33 years as an owner of the Clippers, Sterling had four major lawsuits for racial discrimination filed against him and was accused of running the organization with the vision of a “southern plantation-type structure.” On April 25, 2014, the allegations of racist behavior were taken to a new level when Sterling was recorded by his girlfriend, V. Stiviano, proclaiming racist statements toward minorities. The audio recording was put online for the world to hear (mere hours after the conversation) leading to extensive public backlash. Sterling’s comments ultimately led to his demise in the NBA, as NBA Commissioner Adam Silver announced, 4 days after the incident, that Sterling received a $2.5 million fine and was banned from the Clippers organization and the NBA for life. Given the immediacy of the spreading of information on the incident, the NBA and Commissioner Silver knew they had to manage the crisis as swiftly as possible. This case examines Sterling’s involvement with the NBA, his history with racism, and the NBA’s responses to the leaked recording. Multiple models for crisis management and decision making are discussed to help readers develop their own plan for working through organizational crises.

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Steve Booth Marston

non-managerial perspective, lacking the official authority and collective coordination of the “people in a suit and tie.” Those people have since continued to narrate governance, as evidenced by the comments of Adam Silver, Stern’s hand-picked successor as commissioner, about the state of gameplay

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Steven Salaga, Scott Tainsky and Michael Mondello

the legal wagering market in a manner that does not exacerbate competitive imbalance. This is a topic germane to the NBA given previous widespread consumer perception of tanking and the league’s subsequent response of altering draft policy ( Soebbing & Humphreys, 2013 ). Commissioner Adam Silver’s

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Kenneth Sean Chaplin and Jeffrey Montez de Oca

contract. I personally think Roger Goodell needs to stand up as the commissioner and make an executive decision about the idea of protesting the national anthem. The NBA commissioner, Adam Silver, points out that it is mandated for players to stand during the national anthem. Otherwise, from a business