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Michael L. Naraine, Jessie Schenk, and Milena M. Parent

This paper sought to examine the stakeholder network governance structures of two international and two domestic multisports events focusing on (a) exploring the structural connectedness of these networks and (b) illuminating powerful stakeholders vis-à-vis centrality and the ability to control the network’s flow. An exploratory, comparative case study design was built by means of 58 interviews and 550 archival materials. Findings highlight international sports events are sparsely connected networks with power concentrated in the organizing committee, government, and venue stakeholders, who broker coordination with other stakeholders. In contrast, domestic sport event organizing committees appear more decentralized as coordinating actors: Sport organizations, sponsors, and community-based stakeholders emerged as highly connected, powerful stakeholders. Domestic event governance decentralization highlights a potential imbalance in stakeholder interests through network flow control by multiple actors, while the governments’ centrality in international events demonstrates not only mode-dependent salience but also visibility/reputational risks and jurisdictional responsibilities-based salience.

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Kristen Rogalsky, Alison Doherty, and Kyle F. Paradis

The present study tested a theoretical model of the correlates of role ambiguity of major sport event volunteers. The sample consisted of 328 volunteers involved with the 2012 Ontario Summer Games. Participants completed an online questionnaire post-Games that included measures of role ambiguity, role difficulty, training, supervision, effort, performance, role satisfaction, overall satisfaction with the Games, and future volunteer intentions. The findings provide support for a multidimensional model of role ambiguity, consisting of performance outcome ambiguity and means-ends/scope ambiguity in this context. A final model indicated that perceived effective supervision was inversely associated with both dimensions of ambiguity, and they differentially predicted role effort, performance, and role satisfaction. Role performance and role satisfaction predicted overall satisfaction with the Games experience, which was significantly associated with future intentions to volunteer. Implications for sport event volunteer management and suggestions for future research are discussed.