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“I Love Twitter”: A Case Study Exploring Local Sports Broadcasters’ Impressions of Twitter

Kevin Hull

The daily routine of local sports broadcasters is as busy as it has ever been, as they are expected to anchor the evening sportscast, write stories, film games, and update the station Web site. Twitter has added yet another duty to their job, but they do not seem to mind this assignment. In a survey of local sports broadcasters throughout the U.S., over 90% of those who responded to the survey said they either “liked” or “loved” Twitter. In addition, more than 80% of respondents said that they did not consider using Twitter at work to be a burden. Implications regarding extra-role behaviors and work engagement are discussed.

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Organizational Behavior in Sport Management: An Applied Approach to Understanding People and Groups

Eddie G. Walker II

employee motivational factors (i.e., amotivation to intrinsic motivation). Chapter 13 is a good conclusion to the section on getting to know employees and volunteers of sport organizations as it discusses creativity related to in-role and extra-role behaviors. Their inclusion of organizational citizenship

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The Digest

.e., extra-role behaviors) to the group. As expected, people high in narcissism were less willing to engage in extra-role behaviors when assigned to lower status roles. Importantly, these individuals may have been less likely to extend themselves to assist the group because roles seemed final. In a

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Customer Engagement in Sport: An Updated Review and Research Agenda

Heath McDonald, Rui Biscaia, Masayuki Yoshida, Jodie Conduit, and Jason P. Doyle

relevant to their supported team. As background to the study, engagement points were defined and differentiated according to; (a) transactional versus nontransactional activities and (b) those in-role versus extra-role nature. This process suggested impression management, fan engagement, sport-related, and

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Digest

Kim Gammage, Jeff Caron, Alyson Crozier, Alison Ede, Matt Hoffman, Christopher Hill, Sean Locke, Desi McEwan, Kathleen Mellano, Eva Pila, Matthew Stork, and Svenja Wolf

appreciate their impact on followers. As such, they examined the extent to which three leadership behavior profiles of employee supervisors related to employee thriving (feelings of energy and perceptions of personal growth at work through learning and vitality) and behavioral empowerment (in- and extra-role

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Organizational Citizenship Behavior in Sport: A Perspective From Athletes

Adam Love and Seungmo Kim

introduced in two pioneering studies ( Bateman & Organ, 1983 ; Smith, Organ, & Near, 1983 ) in the 1980s ( LePine, Erez, & Johnson, 2002 ). Such related constructs include prosocial organizational behavior ( Brief & Motowidlo, 1986 ), extra-role behavior ( Van Dyne, Cummings, & McLean-Parks, 1995 ), civic

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Fan Engagement Behavior: Validation of a Theory-Based Scale

Masayuki Yoshida, Rui Biscaia, Sebastian Uhrich, Brian S. Gordon, Marcel Huettermann, and Makoto Nakazawa

integration represent the defining elements of customer engagement ( Hollebeek et al., 2019 ). However, this integrative view of customer engagement and SDL is not reflected in the literature on fan engagement behavior. Existing work has examined sport fans’ nontransactional extra-role behaviors such as fan

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Conceptualizing Relative Size and Entitativity of Sports Fan Community and Their Roles in Sport Socialization

Akira Asada and Yong Jae Ko

>3.0.CO;2-S Ganesh , M.P. , & Gupta , M. ( 2010 ). Impact of virtualness and task interdependence on extra-role performance in software development teams . Team Performance Management: An International Journal, 16 ( 3/4 ), 169 – 186 . doi:10.1108/13527591011053250 10.1108/13527591011053250 Gibson

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A New Pitch: Building an Innovative Sport Organization Through Sport Employees

Nathan Baer, Claire C. Zvosec, Brent D. Oja, and Minjung Kim

5ca2051b5 Smith , N.L. , Barnhill , C. , & Sung , H. ( 2020 ). Effects of employees’ extra-role behaviors on organizational performance: An assessment of Minor League Baseball team front offices . Journal of Global Sport Management, 5 ( 4 ), 349 – 366 . doi:10

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Consumer Engagement on Weibo in a Professional Sport Context: The Case of the Chinese Super League

Yuanyuan Cao, Ziyuan Xu, and Hirotaka Matsuoka

sport, although studies that particularly conceptualize fan engagement are rare. Yoshida et al. ( 2014 ) defined fan engagement as a sport consumer’s extra-role behavior in nontransactional exchanges to benefit their favorite sport team, the team’s management, and other fans. Santos et al. ( 2019