volunteers to CSOs is required to understand what compels them to forgo not only compensated work and other forms of leisure but also volunteering in other contexts. An integral component of building successful, long-lasting relationships between individuals and organizations is organizational identification
Christine E. Wegner, Bradley J. Baker, and Gareth J. Jones
William M. Foster and Craig Hyatt
When it comes to fans of professional sport teams who are left behind when their favorite team relocates to a new city, the authors argue that there are a variety of ways in which these fans can identify with the relocated team. This runs against the traditional conception of how left-behind fans view the franchise in its new home. Fans are thought to follow two paths: They either cheer for the team in the new city, or they stop cheering for the team altogether. The authors have found that this conception of fans is inadequate. Using the expanded model of organizational identification (EMOI), the authors find that after a team relocates there are at least five different ways a fan can identify with the relocated team: identification, disidentification, schizoidentification, neutral identification, and nonidentification. These are illustrated by fitting the stories of 23 Hartford Whalers fans into the model.
Steve Swanson and Samuel Y. Todd
This case is based on a collection of real-life scenarios encountered by employees working for professional sport organizations. The workplace in this environment contains circumstances distinct to the sport context which this case aims to highlight. A small work group of three individuals with diverse backgrounds representing key departments in a professional basketball club are brought together to lead a difficult challenge in the community. Over the course of the season, several meetings and personal interactions play out which present difficulties in productivity due to individual differences in human relations capacity and varying psychological connections with the environment. In combination with the teaching notes, the case is designed to highlight (1) the special nature of employee identification in the professional sport setting, (2) an array of political skills which are relevant and useful to the sport workplace, and (3) the role of perceived personal control in sport organizations. An overview of theory and its specific application to the case is provided along with discussion questions and answers to aid instructors in effectively engaging with students around the topical areas.
Steve Swanson and Aubrey Kent
Team identification has been researched extensively from the perspective of the consumer. The current study proposes that employees working in professional sport may also be fans of their respective teams, and provides insight on the role of team identification in the workplace environment. Over 1100 business operations employees from the top profession sports leagues in North America participated, and results indicate that dual targets of identification exist simultaneously in this setting. Strong support is provided for the discriminant validity between organizational and team identification. Beyond the more established effects of organizational identification, the results provide evidence that team identification independently predicts key outcomes such as commitment, satisfaction, and motivation. The results add to the literature by introducing the concept of a sports team as an additional target of identification in the organizational context.
sponsorship has the potential to (positively or negatively) influence organizational identification. The author also poses the challenge of effectively measuring employee engagement or employer branding via sponsorship and notes that the latter may be more easily tracked, especially online. Finally, the
Ryan K. Zapalac, John J. Miller, and Kelsey C. Miller
or Houston Astros fans apply to this case study for the River Cats/Grizzlies? Identify and explain three ways that a fan would socially identify with either the River Cats or the Grizzlies. 3. How does the organizational identification of Houston Astros or Texas Rangers fans apply to this case study
identification, and “superstars” at less successful teams were not more important to their fans’ team identification than those at more successful teams. Hoegele, D., Schmidt, S.L., & Torgler, B. (2014). Superstars as drivers of organizational identification: Empirical findings from professional soccer
Brent D. Oja, Henry T. Wear, and Aaron W. Clopton
. These items were also adapted from Mael and Ashforth’s ( 1992 ) work on organizational identification. Examples include “I am very interested in what others think about Kansas City” and “Kansas City’s successes are my successes.” Team identification was measured via the Sport Spectator Identification
Sitong Guo, Andrew C. Billings, and James C. Abdallah
.E. ( 1992 ). Alumni and their alma mater: A partial test of the reformulated model of organizational identification . Journal of Organizational Behavior, 13 ( 2 ), 103 – 123 . doi:10.1002/job.4030130202 10.1002/job.4030130202 Maxcy , J. , & Mondello , M. ( 2006 ). The impact of free agency on
G. Matthew Robinson, Mitchell J. Neubert, and Glenn Miller
. Journal of Business Research , 67 ( 7 ), 1395 – 1404 . doi:10.1016/j.jbusres.2013.08.013 10.1016/j.jbusres.2013.08.013 Zhang , H. , Kwan , H.K. , Everett , A. , & Jian , Z. ( 2012 ). Servant leadership, organizational identification, and work-to-family enrichment: The moderating role of work