The purpose of this study was to explore the experiences of sport management students during an experiential learning trip to Super Bowl XLVII in New Orleans, LA. A secondary purpose of the study was to explore and describe why students were motivated to participate in the trip. The study draws from theories of student and volunteer motivation. A qualitative approach was employed using ethnography that detailed the accounts of 11 students and 2 professors from James Madison University who volunteered to work events surrounding the Super Bowl. The findings revealed three themes: learning, career empowerment, and on-site preparation. This type of experiential trip can be replicated by other sport management educators and the findings can assist in further developing the literature on experiential learning.
Joshua R. Pate and David J. Shonk
Jolanthe de Koning, Suzanne Richards, and Afroditi Stathi
these different quantifications of PA. Everyday pursuits (e.g., shopping, socializing or volunteering) may also increase PA, as well as provide social (e.g., contact and support) and psychological (e.g., feelings of happiness or altruism) benefits ( Eckert & Lange, 2015 ). For instance, each additional
Christine E. Wegner, Bradley J. Baker, and Gareth J. Jones
Volunteers are integral to the functioning of sport events and organizations and have become a key area of sport management scholarship ( Wicker, 2017 ). Community sport organizations (CSOs) represent an important area for research since they are often reliant on volunteers to operate ( Schoenberg
Erik L. Lachance and Milena M. Parent
Volunteers have been recognized as indispensable resources for the survival and success of sport events ( Bang & Chelladurai, 2009 ). To date, current research on volunteers in sport events has examined the volunteer experience in relation to constructs, which include, but is not limited to
Kirstin Hallmann, Anita Zehrer, Sheranne Fairley, and Lea Rossi
The Special Olympics is a recognized sport movement for persons with intellectual impairments. This movement provides services that include participation in a health program, a family program, the scientific academy, and volunteering ( Special Olympics Germany, 2017a ). National Summer and Winter
Jean Harvey, Maurice Lévesque, and Peter Donnelly
This study focuses on the relationship between sport volunteerism and social capital, defined here as a resource that stems from participation in certain social networks. A position generator and a resources generator were used to measure the social capital of respondents. Results from this pilot study survey, exploring several aspects of volunteerism in sport in two Canadian communities (one in Québec, the other in Ontario), show a strong relationship between volunteerism in sport and social capital but do not allow a precise measure of the direction of this relationship. Results also show stronger relationships between sport volunteerism and social capital when we control for gender, language, and age.
Stacy Warner, Brianna L. Newland, and B. Christine Green
Volunteers provide an essential human resource to sport organizations. Yet measures of motivation and satisfaction have had limited impact on an organization’s ability to improve their volunteer systems. This study applied the Kano Method to categorize volunteers’ perceptions of their experience into four dimensions of satisfaction: Attractive (or Satisfiers), Must-Be’s (or Dissatisfiers), One-Dimensional, and Indifferent. Four types of volunteers (44 sport continuous, 47 sport episodic, 49 nonsport continuous, 176 nonsport episodic) completed a web questionnaire including 26-paired features of their experience, 26 motives, and five key outcome measures. Although motives were deemed important, alone they were poor predictors of key outcomes and were unrelated to satisfaction. Volunteers in the four contexts classified the 26 features in different ways. No Must-Be’s (dissatisfiers) were identified by any group. Although most features were identified as Attractive, the distribution of One-Dimensional and Indifferent features varied by context. One-dimensional items were only identified among features categorized as Supportive Culture, Clear Direction, and Contribution. These features should be prioritized as managers improve volunteer management systems. The Kano Method extends our understanding of the volunteer experience by providing researchers with a tool to distinguish the way volunteers conceptualize their experience. From a practical standpoint, it provides volunteer managers with an additional tool in their efforts to recruit and retain volunteers by prioritizing features that will most immediately impact volunteers.
Alex C. Gang, Juha Yoon, Juho Park, Sang Keon Yoo, and Paul M. Pedersen
al., 2011 ). While sport events amass a variety of stakeholders, there has been a surge of scholarly interest in understanding and examining the antecedents and outcomes from the perspective of sport volunteers (e.g., Musick & Wilson, 2007 ). While extant studies have revealed findings related to
Sheranne Fairley, Pamm Kellett, and B. Christine Green
Volunteers have become essential to the delivery of sport events. Megaevents, such as the Olympic Games, rely on a large number of volunteers for the successful running of the event, some of whom travel to volunteer. This study investigates the motives of a group of people who volunteered at the Sydney Olympics as they prepared to travel to volunteer at the 2004 Athens Olympic Games. Four key motives were identified: (a) nostalgia, (b) camaraderie and friendship, (c) Olympic (i.e., subcultural) connection, and (d) sharing and recognition of expertise. The motives identified distinguish event volunteer tourists from other volunteer tourists and from other event volunteers. It is suggested that the recruitment, retention, and reacquisition of event volunteers will be served by understanding the motives and experiences of repeat event volunteers.
Alison J. Doherty and Albert V. Carron
Understanding the experiences of volunteers in amateur sport organizations is critical to their effective management of these nonprofit organizations. The purpose of this study was to explore cohesion in volunteer sport executive committees. Members (n = 117) of sport executive committees or boards completed a questionnaire that assessed perceptions of cohesion, individual satisfaction, effort, intent to quit, committee effectiveness, and a variety of individual (gender, committee, role, tenure) and organizational (committee, size, gender composition, frequency and length of meetings) variables. Task cohesion was found to be stronger than social cohesion. Only committee size was found to be associated with perceptions of cohesiveness; members of smaller committees perceived less social cohesion than members of medium and larger committees. Task and social cohesion predicted volunteer satisfaction and perceived committee effectiveness, while volunteer effort and intent to remain with the committee were predicted by task cohesion. The results are discussed in terms of their implication for theory and practice.